Returning Students Frequently Asked Questions

We’re located in Jordan Hall, 102. Please e-mail us at studentaccounts@butler.edu or call us at 317-940-9353. View our office hours here.

• Effective with the fall 2020 term, student paychecks are mailed to students’ local or home address (if no local) on file. Please email payroll@butler.edu with questions.
• Traffic fines may be paid by check during on campus hours or submitted via our After Hours drop slot

• Publish an electronic billing statement (E-Bill) the 2nd Wednesday of every month.
• Process refund checks while classes are in session for students who have a credit balance and the account is cleared to refund.
• Provide student account counseling.
• Post paper check payments (including 529 plan payments) to accounts when received in person, by mail and/or deposited in After Hours drop slot.
• Provide billing invoices to third parties upon request & receipt of authorization.
• Process departmental receipts.

Our office bills by term (semester) and we publish an electronic billing statement (E-Bill) the second Wednesday of every month. The balance is due in full by the due date on the E-Bill which is usually within the first five days of the month following the E-Bill publish date. If you don’t view your E-Bill when you receive the first notice, you’ll receive a second notice one week later. This is the timeline for our billing:

Fall term: The first E-Bill for the fall term is published mid-July and is due in full by August 5 unless student is enrolled in the Monthly Payment Plan.

Spring term: The first E-Bill for the spring term is published mid-December and is due in full by January 5 unless student is enrolled in the Monthly Payment Plan.

Summer term: The first E-Bill is published in May and is due in full by June 5.

Billing statements are available in an electronic format only. When the E-Bill has been published, an e-mail notification is sent to your BU e-mail account from e-pay@butler.edu AND to any authorized PAYERS that students create. Authorized PAYERS can view the E-Bill and also make payments electronically. Please set up Uncle Milton as an authorized PAYER. He’ll have access to your E-Bill and also be able to utilize the E-Pay option.

The sky’s the limit!

Student must log into my.butler.edu and select the PS Campus Solutions tile, then the Student Center tile.  Click on View Bills (under the FINANCES heading). The View Bills link takes you to Butler’s E-Bill & E-Pay System (Transact). In the E-Bill/E-Pay System, click on the horizontal lines at the top left then click on My Account. Scroll down to Payers and click on Send a payer invitation. Complete the required information then click Send invitation. Your authorized PAYER will receive an e-mail from e-pay@butler.edu with a temporary password. If the e-mail doesn’t appear in your authorized PAYER’s IN box, have the Payer check JUNK and SPAM folders.

Students can resend an invitation to authorized payers.  The invitation includes a temp password.  Log into the E-Bill & E-Pay System (via your my.butler.edu account, select PS Campus Solutions then the Student Center tile) On the Student Center , click on View Bills (under the FINANCES heading). The View Bills link takes you to Butler’s E-Bill & E-Pay System (Transact). Click on My Account (top left) and in the Payers section, click on the pencil next to her name. Select Resend payer invitation and a new temporary password will be sent to her from e-pay@butler.edu.

Yes! You’ll need to set him up as an authorized PAYER on your account. Students and all authorized PAYERS can pay online by credit card or electronic check or savings account. Visa, MasterCard, Discover and American Express are accepted credit cards. Please keep in mind there’s non-refundable convenience fee for credit card payments. However, there’s no fee for electronic check or savings account transactions.

Yes. However, you must have your Butler ID available. All enrolled students may charge books and supplies that are required for coursework to their student account. Apparel and decorative items may NOT be charged to the account.

You can avoid the charge on your E-Bill if you successfully complete the waiver process prior to the due date. We recommend July 1 as your target date to complete. The waiver must be completed each year. Further details are available here.

A Monthly Payment Plan is available for the fall and spring terms only. The payment plan allows the cost of tuition, room, board, approved fees & miscellaneous charges to be paid over 4 months for each term. To participate in the plan, you must enroll in the plan via your my.butler.edu account during the designated enrollment dates. There’s a $25 fee per term for the 4-month plan and the Terms & Conditions of the plan apply.  Butler University determines the monthly amount due based on your out-of-pocket cost.  Be sure to check the Amount Due Now on your monthly E-Bill and submit your payment in full by the due date to maintain eligibility to participate in the plan.  If you have questions, please contact our office prior to the due date.

The account balance will accrue interest at 18% APR beginning the first day of class. If a balance remains on the account, a Student Financials Hold All indicator will be placed on your account until it is paid in full. The hold prevents changes to current enrollment, registration in future terms, release of written grade and transcript information.

Electronic payments as noted above are accepted. Our office also processes paper checks, official checks, money orders and 529 plan checks made payable to Butler University. Checks can be mailed to the address above which is also included on your monthly E-Bill. Please include the BU ID on the check.

Once the scholarship funds are received by the Office of Financial Aid, the amount will be included in your Anticipated Aid on your E-Bill. The funds must be included in your Anticipated Aid or post to your account before they can be deducted from your balance due. Please make sure all scholarships are reported to the Office of Financial Aid and the actual checks are mailed to their office.

Note: If you’re enrolled in the Monthly Payment Plan, financial aid (of any type) is NOT considered a payment and any pending funds that haven’t been received and processed are not included in the payment plan calculation for the amount due.  The Amount Due Now indicated on the E-Bill is due in full by the due date to avoid penalties. Questions? Contact us at studentaccounts@butler.edu prior to the due date.

Please complete a Refund Request. Find details and to review our refund policy and complete & submit the request.

Note: Financial aid doesn’t POST to your account until the 5th day of class and the enrollment status is confirmed. The earliest date a refund check is available for the fall & spring term is after the 100% tuition refund period as designated in the Institutional Tuition Refund Schedule available on our website. If there are expenses (such as a rent payment) that need to be paid before that time, please plan accordingly.

Good news! You have access to that information via your my.butler.edu account. Login to your my.butler.edu account and select PS Campus Solutions. Click on the Student Center tile.  In the Student Center, under the Finances heading, click on email my account statement. This takes you to a page to confirm. You will click the button E-mail My Account Statement once, to have your statement emailed to your Butler email address. The PDF document can be printed or forwarded.