About IT

Mission

Information Technology empowers student success and enhances teaching and learning through the delivery of technology, innovation, and partnerships with Butler and the community.

Vision

Differentiate Butler as the University of choice for students, faculty, and staff by anticipating opportunities and serving as a strategic business engine to drive transformation in the Butler community and beyond.

Guiding Principles

  • Relationship—Serve each person through collaborative leadership and lasting relationships that connect unique goals to the University mission.
  • Value—Focus work efforts consistently on the delivery of services that provide the highest value to the University.
  • Service—Provide excellent service through highly trained and motivated staff.
  • Reliable, Secure, and Sustainable—Utilize good processes and ensure systems are reliable, secure, and current to meet constituents’ needs of today and in the future.
  • Entrepreneurial—Drive ideas to solutions.
  • Teamwork—Cooperate and collaborate to get the job done.

Contact or Visit IT

Holcomb Building 350
740 W. 46th Street
Indianapolis, Indiana 46208-3476
Technology questions & support: contact the IT Help Desk
IT administrative offices: 317-940-9420, Fax: 317-940-9740

Directions to IT

The Holcomb Building is between Gallahue Hall and the Pharmacy and Health Sciences Building. Visitor parking is available in various areas of campus, including in front of Robertson Hall and metered parking in front of the Pharmacy and Health Sciences Building.

2021: please be aware that there is construction in this area! Follow the signage on campus. For individual assistance, call the IT Help Desk.

Once parked: enter the Holcomb Building (23 on the campus map) through the front entrance near the West Mall (MP/54 on the campus map). Go up the stairs on the left to the third floor and enter through the IT Help Desk door (HB 350).

Organizational Structure

Information Technology is comprised of the following teams:

  • Help Desk
  • Operations
  • Enterprise Architecture
  • Information Security
  • Core Applications and Development
  • Data
  • Partnership

View a detailed organizational chart.

Data Center

Butler University’s 1,500 square foot data center opened in 2009 and houses all major systems including BigDawg, Butler’s supercomputer, and connections to iLight and the Internet.

Butler strives to use efficient and environmentally friendly equipment (more information below) in the data center. A carefully engineered power infrastructure, use of recyclable materials, heat recovery, and high efficiency servers are a few of the ways Butler reduces the data center’s environmental impact.

Redundant cooling, uninterruptible power supply, diesel generator, and gas fire suppression protect the data center from unplanned downtime.

Green Initiatives

As part of Butler’s overall program to become a more sustainable campus, IT continually works to improve the sustainability of our operations and infrastructure. By looking at everything from our data center to the paper used in printers we continue to make strides toward reducing our environmental impact.

In accordance with the Butler University Sustainability and Clmate Action Plan (BUSCA), the ability to change the sleep settings on Butler-owned machines has been disabled and the time before a computer goes to sleep has been changed to 10 minutes. This initiative will reduce energy use and increase efficiency and cost effectiveness.

  • Zero Client computers use around 12 watts (less than 1/3 the power of traditional desktops)
  • More than 125 zero clients deployed on campus
  • More than 190 virtual desktops deployed and running on data center hardware
  • Using industry standard hot aisle/cold aisle design to improve cooling efficiency and save energy
  • Using much of the heat generated by servers and other equipment for re-use elsewhere in the building
  • Using high voltage power distribution to improve efficiency
  • All furniture in the network operations center (NOC) is made with recycled materials
  • Fewer, more efficient power supplies than traditional rack mount servers
  • Fewer power supplies and less wasted energy
  • Less packing material and less waste when the equipment is recycled at the end-of-life

Learn more about Blade Servers.

  • More than 99% of our servers are virtual
  • Improved resource utilization and efficiency

Watch a video about server virtualization.

  • Using thin provisioning to reduce the number of required disks—will grow and use power as necessary instead of provisioning everything in advance
  • Increased use of solid state storage (SSD’s use less than 10% of the power of traditional disks)
  • Continued use of cloud storage to improve flexibility and decrease costs.
  • Many offices are beginning to use document imaging and scanning to PDF instead of making paper copies of documents required for University processes.
  • Promote the use of duplex when printing.
  • Continue to promote and develop processes that are paperless by taking advantage of tools like Peoplesoft, OnBase, Salesforce, Formstack, and Qualtrics.
  • “Think Before You Print”
  • Turn off or put your personal computer to sleep when you aren’t using it. If you are using a Butler computer, log off when you leave for the day, but leave the computer on to facilitate the updating process.
  • Always recycle paper and e-waste instead of throwing it away.