The Assessment & Care Team
As part of our collective commitment to fostering a caring and supportive community, we want to introduce—or reintroduce—you to the Assessment and Care Team (ACT). This university-wide team is dedicated to identifying, assessing, and responding to concerns about students who may be struggling academically, emotionally, or behaviorally, or who may pose a risk to themselves or others.
Our Mission
The Butler University Assessment and Care Team (ACT) is a university-wide team of appointed staff and faculty responsible for identifying, assessing, and responding to concerns and disruptive behaviors by students who struggle academically, emotionally, or behaviorally, or who present a risk to the health or safety of the university or its members.
Submit a Student of Concern Report
One of the most effective ways to alert the ACT about a student of concern is to complete a Student of Concern Report (formerly known as a CARE Report) online form.
Student of Concern Report Form — Click Here
This form is sent directly to Jules Grable, the Director of Student Advocacy and Chair of the ACT. You will receive an email confirming receipt of your submission.
Please know that while there may also be a request for additional information or clarification, we may not be able to share specifics about how the report is handled as we work to support the student of concern. The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects student records and we are bound to honor that.
Frequently Asked Questions
The ACT is chaired by Jules Grable, the Director of Student Advocacy (jearthur@butler.edu), and includes the following professionals from across campus:
- Angela Mager, Assistant Dean, College of Education
amager@butler.edu - Gayle Hartleroad, Assistant Dean, College of Pharmacy &Health Sciences
ghartleroad@butler.edu - Hilary Buttrick, Associate Dean, Lacy School of Business
hbuttric@butler.edu - Julie Greger, Retention Specialist
jgreger@butler.edu - Kathleen Camire, Director, Student Disability Services
kcamire@butler.edu - Keith Magnus, Director, Counseling & Consultation Services, kmagnus@butler.edu
- Kelly Freiberger, Associate Dean of Students
kfreiber@butler.edu - Martha Dziwlik, Dean of Students
mdziwlik@butler.edu - Mary Krohn, Associate Dean, College of Liberal Arts & Sciences
mhkrohn@butler.edu - Maxie Gardner, Director, Health Services
mlgardner1@butler.edu - Mikala Lain, Assistant Director, Efroymson Diversity Center
mlain@butler.edu - Penny Dimmick, Associate Dean, Jordan College of the Arts
pdimmick@butler.edu - Rob Williford, Associate Dean, Founder’s College
rwilliford@butler.edu - Robbie Lopez-Shue, Executive Director, Student Success
rlopezshue@butler.edu - Shannon Mulqueen, Director, Residence Life
smulquee@butler.edu - Sonya Hopkins, Associate Director, Athletics
sahopkin@butler.edu - Suzanne Reading, Associate Dean, College of Communication
reading@butler.edu
Together, we work behind the scenes to ensure that students experiencing distress receive coordinated care and support.
- The ACT meets bi-weekly through the academic year to identify students of concern, assess their level of risk through an objective evaluation, and provide appropriate interventions to support the holistic well-being of each student.
- The ACT specifically addresses the needs of currently enrolled students, regardless of full/part-time status, undergraduate/graduate, or racial, ethnic, religious, class background, sexual orientation, and gender and social identity.
- The ACT addresses student behaviors that occur both on and off campus to better understand and effectively support student behaviors, needs, and concerns.
- The ACT does not evaluate situations of elevated or emergent threats of violence to the campus community. If you like to learn more about how Butler University would respond to cases such as these, please contact the Dean of Students, Martha Dziwlik (mdziwlik@butler.edu).
You should consider referring a student to ACT when you observe:
- Significant changes in behavior, mood, or academic performance
- Extended absence from class without explanation
- Disruptive behavior in class or campus spaces
- Signs of emotional distress (e.g., expressions of hopelessness, withdrawal)
- Concerns about a student’s health, safety, or well-being
- Self-disclosure of personal distress (e.g. family problems, financial difficulties, assault, discrimination, legal difficulties)
- Verbal, written, or implied references to suicide, homicide, assault, or self-injurious behaviors
You can also refer to our Red Folder Resource (below) for more in depth information about specific behaviors and signs that indicate a student is in distress and in need of additional support.
You can submit a Student of Concern Report (formerly called CARE Reports) through our online form at https://butler-advocate.symplicity.com/collections/student_of_concern_reports
If you’re ever unsure whether to refer, please reach out to Jules Grable, Director of Student Advocacy, at jearthur@butler.edu and she would be happy to consult with you.
When in doubt, reach out. We’re here to help determine the best course of action.
It can be tricky to figure out the right thing to say to a student that you’re concerned about. Here are some tips for getting the conversation started:
- Start with Empathy.
- Remove the phrase “at least” from your vocabulary.
- Rarely, if ever, can words make things better – what makes things better is connection.
- Check out this video from Brene Brown about empathy vs. sympathy.
- Use with I-Statements.
- “I’ve noticed that you haven’t been hanging out with us as much. Is everything okay?”
- “I feel like you’ve been a little on edge lately. I’m here to talk, if that’s something that you’d like to do.
- Check On Basic Needs.
- Do they feel safe in the residence/on campus?
- Do they have any physical injuries that they are concerned about?
- Use Active Listening Techniques.
- Pay attention – show through your verbal acknowledgements and body language that you are listening and care about what they have to say.
- Ask questions about how they are feeling – keep the focus on their feelings about what happened, instead of asking about the specifics of what happened.
- Give them options – ask them what they would like to do every step of the way, for big things and small things
- Reflect back- once they have made a choice, reflect back to them that you support them and will help them move forward with that choice.
- Share Your Reporting Obligations. If you plan on submitting a Student of Concern Report or are obligated to make a report to Title IX, share that information with the student. Reassure them that they will not be in any trouble and they are in charge of whether they engage with support services or not. Be transparent about what you plan to share.
- We recognize that this might not always be something that you feel comfortable sharing with the student that you are submitting a report. Anonymous reporting is available, if needed, though this does limit our ability to follow up in some cases. If you would prefer to remain anonymous, please indicate as such when you submit the Student of Concern Report.
- If the student shares something related to sexual misconduct or Title IX, you are considered a mandated reporter and must submit a report to the Office of Institutional Equity.
- We recognize that this might not always be something that you feel comfortable sharing with the student that you are submitting a report. Anonymous reporting is available, if needed, though this does limit our ability to follow up in some cases. If you would prefer to remain anonymous, please indicate as such when you submit the Student of Concern Report.
We recognize that this might not always be something that you feel comfortable sharing with the student that you are submitting a report. Anonymous reporting is available, if needed, though this does limit our ability to follow up in some cases.
If you would prefer to remain anonymous, please indicate as such when you submit the Student of Concern Report.
Red Folder Crisis Response Resource
Helping our campus community respond with care and concern is a critical factor in providing the best possible support for individuals experiencing mental health challenges.
Student Advocacy has developed downloadable Red Folder resources for faculty/staff and students to learn how to better recognize, respond to, refer and report mental health concerns to the appropriate campus resource.
Recognize: Common indicators of distress can be found throughout this guide. Students may present with indicators not listed.
Respond: Respond appropriately to the student. Each situation is unique. Use the tips and listed points to determine the most appropriate response.
Report: Always submit a referral as part of your response to students of concern, regardless of the perceived severity. Review the various reporting obligations to help you determine the appropriate next steps to help the student of concern.
Refer: Encourage help-seeking by providing students with information on the appropriate resources available on campus.