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Library Information Literacy Instruction
Library Services

Interlibrary Loan & PALShare

FALL SEMESTER 2020 ADVISORY: We have started to request loans via ILL, but please understand that services are 1) Slow-expect three weeks or more for your item to arrive. 2) Not at full capacity. Other states are not as eager to open universities so they are selective of what they will share via ILL

Interlibrary Loan (ILL) and PALShare are services provided for current Butler University students, staff, faculty, and emeriti faculty to obtain materials not owned by Butler University Libraries from other libraries, or as a last resort, commercial document suppliers. 


PALShare is a loan service between PALNI (Private Academic Library Network of Indiana) libraries, with whom Butler shares its WorldCat Discovery catalog. Since items ordered through this service typically will arrive within a few days, the "Request" button in our WorldCat Discovery catalog will route you to a PALShare request if possible. If a PALNI copy is available, this is a quicker option than traditional Interlibrary Loan. 

If an item is available through PALShare, simply click the Request button, log on with your Butler University username and password, select a pick-up location, and click Submit. 

  • All books ordered through PALShare have a loan period of 60 days
  • All DVDs and CDs have a loan period of 14 days
  • PALShare items may not be renewed
  • Unlike traditional ILL items, PALShare items need to be checked out to you by library staff at a service desk
  • You can check the status of your request by signing back in to your account (with Butler credentials) in WorldCat Discovery
  • If travelling outside of Indianapolis, Butler patrons are able to borrow in person at other PALNI libraries, and the standard PALShare loan terms will still apply

For all PALShare questions contact Laina Ridenour at 317-940-9532 or

Interlibrary Loan

Before you submit an Interlibrary Loan request, please check our online catalog (WorldCat Discovery) to make sure Butler doesn't already own the item. For articles, please check the journal title of your citation in Journals A-Z to make sure we don't already have online or in-library access to the article you need. 

Then, login to ILLiad, our Interlibrary Loan system to:

  • submit requests
  • check the status of your requests
  • retrieve electronically delivered articles
  • request renewals for loaned items

For all ILL questions contact Sarah Damery at 317-940-9677 or

Academic Libraries of Indiana (ALI) Borrowing

Butler users may also borrow materials in-person at other Academic Libraries of Indiana (ALI) partner institutions - see the ALI brochure for more information.

Obtaining an ILLiad account

  • Just sign in to ILLiad with your Butler credentials, then fill out the online form with your basic contact information
  • Select your home library (Irwin or Science) based on where you would prefer to pick up any physical items
  • You must use your Butler email address in your ILLiad profile - no external (Yahoo, Gmail, etc.) addresses will be accepted.
  • All articles are delivered electronically. When selecting Electronic Delivery (yes or no), always choose yes.
  • Our staff will approve your account, and you'll be ready to go!

Filing an ILL Request

  • File ILL article requests directly from an online database (EBSCO, JSTOR, etc.) whenever possible. This limits mistakes made in entering information into the request as the Find Full Text button Find Full Text button example will pass citation data directly into ILLiad for you
  • Check the online catalog (refine by format if necessary) or Journals A-Z  before filing a request - if we have access to an item already, you don't need to wait on ILL
  • Articles found in journal volumes owned by Butler can be requested via ILLiad; staff will scan and send a PDF (self-service is of course always an option)
  • Please be discriminating when it comes to requesting items through ILL. Even though Butler users are not charged for the Interlibrary Loan service, there are still costs to the library. When someone orders materials and never picks them up, it pulls staff away from processing other requests quickly, and costs the library for each transaction.
  • Please remember public libraries may not lend certain materials to us (CDs and DVDs specifically). If you are a Butler student, or live in Marion County, please use the Indianapolis Public Library yourself instead of asking Butler University Libraries to borrow from them via ILL - you'll be able to borrow as an individual registered user in a way Butler sometimes can't as an ILL partner. 
  • Dissertations are often hard to obtain via ILL - there is often only one copy available, and many libraries will not send their single copy out via ILL. Many universities are now publishing theses and dissertations online, so please try looking up the title in Google Scholar to see if it's freely available online. 
  • Most journal articles usually arrive within 2-4 days (although sometimes the same day, if we're lucky), depending on the lending library. Loans of books or other physical materials can take up to 14 days to arrive - this is out of our control, and is based on how diligent the lending library is, how far away they are, and the shipping method used.

Renewing ILL Requests

  • To request a renewal, login to your ILLiad account and view your Checked Out Items. You may also request a renewal by email at
  • Not all ILL materials are renewable; the decision is at the discretion of the lending library

Interlibrary Loan Fees

The Libraries absorb all the costs connected with borrowing material through ILL. However, if an item is lost or damaged, the borrower will be expected to pay replacement costs after we are billed by the lending library.

ILL for Course Reserves?

Interlibrary Loan materials may not be placed on Reserve for course access. Please contact your library liaison to see if a purchase may be a better option. If you are merely considering an item for potential course usage, ILL is certainly a great option.

Loan Length

Lending libraries set their own loan periods based on their own policies and the type of item loaned, but it is usually 4 weeks plus one renewal, though that is not always the case. All loans must be returned by the due date - turning items in late jeopardizes Butler's borrowing relationship with other libraries and can have negative consequences for all of campus. Repeated failure to return loans or time or frequent loss of borrowed items can result in being blocked from using ILLiad. 


Interlibrary Loan activities are governed by Section 108 of the U.S. Copyright Act. For more information about Fair Use and Copyright please see the Copyright Quick Guide produced by Columbia University's Copyright Advisory Office.