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Irwin Library in snow


Irwin Library COVID-19 Update (7/8)

The following are updates on library services as the campus situation evolves.

  • Physical Location Changes:  For the month of July, Irwin Library is open by appointment only, and solely for the retrieval and check-out of items. Long-term study in library spaces is not available right now while we are preparing the building for social distancing. Please contact the Information Commons desk (via email, chat, or phone) to set up an appointment for access to Irwin Library. Access to the relocated IT Help Desk and the Center for Academic Technology are availale by contacting their staff. The Science Library is now closed due to the science complex construction and renovations. Always consult the library website for up-to-date hours.
  • Interlibrary Loan Changes: Traditional ILL and PALshare borrowing services will resume in July. However, we cannot control the varieties of openness and staffing at other libraries, so users should not expect fulfilment of requests for physical items to be as prompt as previously experienced. When an item is received, please make an appointment (as indicated above) to retrieve it once you've received notification that it is available for pick-up.
  • Chat hours: We have created a schedule to ensure that a librarian is available on chat from 8:30AM-8:00PM Monday - Thursday, and 8:30AM-5:00PM Friday.  This current chat schedule will remain in effect for the duration of the summer online learning period. Chat is located here:  You can also reach out to your liaison librarian via email;  librarians and their liaison departments are available here.  Alert your students to the chat service!
  • Resource Requests:  We understand that there may be resources that you planned on using in class that students may no longer have access to, such as books on reserve or DVDs you planned on showing in class.  If you let us know what you need, we will investigate online availability. We can sometimes license videos for streaming or purchase eBooks at a multi-user level. Contact your liaison for assistance with this. Some publishers are making material available and updating their policies for the current time, the link to the Google doc is continually updating as more publishers are making changes ( 
  • Linking to Resources:  Please put links in Canvas to any of our online resources you want students to use.  Many of our resources (EBSCO, ProQuest, Gale, etc.) have permalink options on the detailed result screen. Please use these whenever they are available.  Most of our resources will need the EZProxy prefix ( added to the beginning of the URLs so that students can access them off-campus, but the permalink (or “share”) functionality of these platforms may add it automatically.  If you're not sure whether a link you are using will work off-campus for your students, feel free to send it to your liaison librarian to check. Don’t forget you can link to Library LibGuides within Canvas as well; contact your librarian for LibGuide URLs.
  • Library training:  If there is any sort of training you or your students need on how to use or find resources, please let us know.  Librarians can create LibGuides or tutorials. Additionally, librarians are still available for research consultations virtually (via Zoom, chat, email, phone).
  • Add your Librarian as a Teaching Assistant in Canvas:  Librarians can be embedded into your Canvas sections by assigning them as a ‘Teacher’ or ‘Teaching Assistant’ in Canvas.  In this role, students can easily contact their librarians for the class within the Canvas environment, the librarian can link LibGuides to your course, and provide additional library research support to students by sending out announcements or setting up a discussion.  Directions on how to assign librarians to your course can be found at this Canvas FAQ
  • Fine Forgiveness:  During the online learning period, fines will not accrue should your library materials become due.  We are asking that if you are coming to the library to simply return an item(s) and nothing more, that you put the item(s) in the book drop which is accessible from outside (left of the front entrance doors).
  • Experiencing Problems:  As we and many other institutions nation-wide transition to virtual classrooms, we expect to see more issues with the online resources.  Some of these problems may be ongoing problems that were just never noticed before and some issues may develop as our e-resource providers experience more server traffic than they have previously experienced.  If you notice a problem, it can be submitted using this form, or you may email directly into the ticketing queue here:  Submitting issues to the queue ensures that everyone with the skillset to address the issue is notified immediately and it makes sure that the access problem report doesn't get lost in anyone's email.