Telecommuting Tips from IT
Faculty and staff who telecommute should consider the following:
- Computer and Other Equipment—Butler University will provide telecommuting employees with equipment that is essential to their job duties such as laptops, headsets, and cell phones (when applicable). All Butler-owned computers used for telecommuting must be encrypted by IT (submit a case for Information Technology via ask.butler.edu). VPN and company-required software will be installed on the device. Butler University will not provide secondary equipment (e.g., printers and screens). For more information, access the Telecommuting Policy here.
- Security Training—IT recommends that everyone who works remotely, even occasionally, review this training module.
- Ergonomics—consider making ergonomic adjustments to your work from home setup to avoid discomfort/injury. Simple tips are available here.
- Wireless (Wi-Fi) Connectivity—ensure you have a high-speed internet connection at home, such as cable, DSL or fiber. Contact your local internet service provider for more information about services, pricing and installation. Alternatively, you may want to look into using your mobile phone as a Wi-Fi hotspot. Many providers such as Verizon also sell a device called a Jetpack that uses cellular connectivity to create a Wi-Fi connection for your mobile devices. Be sure to verify your data availability prior to using these options, as going over your allotment can be expensive. Click here for more information on internet options.
- VPN Connection—if you need to access a Butler server (example: BUfiles or Thomas) you must first connect to GlobalProtect VPN.
- Security—If you are using your personal computer to connect to Butler resources, be sure to take appropriate basic security measures. Install updates for your operating system. Enable your firewall. Use an updated antivirus tool. Review the work from home security faqs here.
- Butler Phone Extension Forwarding—users can make and receive Butler phone calls from off campus using RingCentral, Butler’s cloud-based phone system. For more information on RingCentral, click here.
- Web Applications—many Butler applications are available via a web browser:
- File Storage—Butler provides multiple file storage options. Click here for more info.
- Video Conferencing—Use Microsoft Teams or Zoom to meet remotely (audio/video teleconference) with one or more people. Teams and Zoom provide collaboration tools either via the web or through a standalone application on your computer or mobile phone. For more information on Microsoft Teams, click here. For more information on Zoom, click here.
- Chat—Employees are able to chat with anyone at Butler using Microsoft Teams.
- Technology Assistance—information on how to contact the IT Help Desk is available here.
For more information on any of the above topics, go to ask.butler.edu and search; if you don’t find what you need, submit a case for Information Technology.