UnitedHealthcare Academy FAQ

The UnitedHealthcare Academy at Butler University provides a tremendous opportunity to launch your career with a global healthcare leader. We’re sure you have questions—explore this section to learn more about the program. Additional questions that weren’t answered here? Email LSBCareers@butler.edu for more information.

Q: How do I apply for the UnitedHealthcare Academy?

A: You may apply through the application portal here. You’ll click the link, follow the prompts to complete the application, and attach your resume. Once completed, you will receive email confirmation of your submission. Please note: the application link will direct you to Handshake where you will apply for the intern role, which serves as your application for the UnitedHealthcare Academy.

Q: What are the eligibility requirements to participate in the Academy?

A: You must apply for the program during your first year at Butler. At the time of your application to the program, you can have any major, but you must be willing to pursue a degree in Marketing from the Lacy School of Business if accepted into the program. The ideal candidate holds an interest in marketing, sales, and leadership, and is engaging, empathic, driven, and competitive in nature. At this time, this opportunity is not open to international students.

Q: Is this program open to international students?

A: Unfortunately at this time, the program is not open to international students.

Q: What is the deadline to apply?

A: The preferred deadline to apply for the program is Monday, March 8, 2021; however, applications will be accepted until Wednesday, March 31, 2021. Applicants who are serious about securing a position within the Academy are advised to apply as early as possible.

Q: What steps are part of the application process?

A: When applying, you will begin by submitting a one-page application and your resume. Once accepted, the interview process starts with a pre-recorded video interview. Upon the completion of the video interview, candidates continuing to the next stage will engage in a behavioral interview with UnitedHealthcare’s recruitment team.

Q: How will I know if I was selected for the Academy?

A: Once you have completed the Academy interview process, if selected, you will be notified by UnitedHealthcare’s Human Resources department in April 2021.

Q: How many students will be selected for each cohort?

A: The goal is to select five to ten students for the first cohort. The goal is to grow the program in the second year to ten to fifteen students.

Q: How long is the program and what will I be expected to do during that time?

A: Selected candidates are invited to participate in a three-year program, which begins the summer before your sophomore year. This program provides experiences across three different UnitedHealthcare sales roles as well as access to an exciting Marketing and Risk Management and Insurance curriculum at Butler. Throughout the duration of this immersive program, you will:

  • Learn about marketing, sales, and leadership within the context of the insurance sales industry.
  • Develop the knowledge, skills, and abilities necessary for success in the insurance sales industry.
  • Gain exposure to UnitedHealthcare’s corporate culture.
  • Receive personal and professional mentorship from both Butler and UnitedHealthcare mentors.
  • Support UnitedHealthcare in providing excellence in service and support.
  • Maintain an established minimum number of work hours and participate in year-round engagement with UnitedHealthcare.

Q: Will I receive pay for each of the work experiences?

A: Throughout the program, you will receive competitive compensation for participation in each of the work experiences.

Q: When will I complete each individual work experience?

A: You will serve as a Sales Support Specialist the summer before and throughout your sophomore year of college. You will then transition to the Product Advisor role the summer before your junior year of college and will remain in that role until graduation from Butler. You can learn more about the work experiences here.

Q: Will my work experiences at UnitedHealthcare while in college be remote, in-person, or a combination of both?

A: Work experiences with UnitedHealthcare may be a combination of remote and in-person. While at Butler, you may have access to a campus workspace to operate out of during the school year. During the summer months, you may have the opportunity to work onsite at an Indianapolis-based UnitedHealthcare office. In-person and work opportunities are contingent upon health and safety guidelines during the COVID-19 pandemic.

Q: Where will I live over the summer? Will housing be provided?

A: UnitedHealthcare recognizes that housing, particularly during the full-time summer experience, may be a challenge. For students whose permanent address is more than 30 miles from the Indianapolis office and who do not otherwise have summer housing, UnitedHealthcare has housing options available.

Q: What if I decide after starting the program that I am no longer interested in participating?

A: If you decide you no longer would like to participate in the program, you should engage with your UnitedHealthcare program manager to discuss the path forward.

Q: Which job(s) does the United Healthcare Academy prepare me for at UnitedHealthcare?

A: The Academy will introduce you to the insurance sales industry and prepare you to secure a full-time position as a Product Advisor with UnitedHealthcare immediately following graduation. Through participation in the program, you will develop a hybrid skillset across communications, business administration, insurance and risk management, professional selling, and sales management. Upon completion of the Academy, you will be prepared to help individuals meet their insurance needs through a consultative sales approach. After accepting a position at UnitedHealthcare, Academy graduates will be provided with a full set of benefits, continue to have access to a plethora of professional development opportunities, and may later be eligible to pursue other highly sought after career pathways within UnitedHealthcare.

Q: What are the courses I will take at Butler?

A: If accepted into the program, you will pursue a degree in Marketing with a focus in Risk Management and Insurance. You can expect to take courses such as Interpersonal Communication, Health Care Marketing, Health Care Administration Sales, Intro to Risk Management, and more.

Q: Will I receive academic credit for the internships I complete with UnitedHealthcare?

A: The work-based experiences of the program will include internship opportunities that will satisfy your Lacy School of Business internship requirements once academically eligible to receive academic credit.

Q: Can I study abroad and participate in the program?

A: For many students, a full-term study abroad session may not be feasible. Short-term study abroad sessions are offered and may be accommodated by UnitedHealthcare. If you are interested in studying abroad, you should consult with your academic advisor.

Q: Could I complete an internship outside of UnitedHealthcare?

A: UnitedHealthcare internships will fulfill all Butler internship requirements. However, if you still wish to complete an outside internship, you should speak with your UnitedHealthcare program manager to determine feasibility and obtain permission.

Q: Can I graduate in three years and participate in this program?

A: Depending on the individual circumstances, you could complete the program in three years. If you wish to graduate on an accelerated timeline, you should consult with your academic advisor and UnitedHealthcare program coordinator to understand the feasibility.

Q: Can I pursue an additional major and/or minors?

A: Butler and UnitedHealthcare have designed a comprehensive pathway that identifies the key electives and coursework required to develop the knowledge, skills, and abilities to achieve success and compete professionally in the insurance sales industry. As a result, for most students, the program does not allow the flexibility to achieve a second major. If you wish to pursue a minor or an additional course of study, you should speak with your academic advisor.

Q: Will I still get a Lacy School of Business career mentor as a part of this program?

A: Students in the Lacy School of Business will be paired with an Executive Career Mentor regardless of their participation or non-participation in the program.

Q: Can I still have other part-time jobs or participate in on-campus activities?

A: UnitedHealthcare is invested in hiring students who are committed and involved, and the program is designed to support continued engagement on campus. You should discuss your plans for additional opportunities with UnitedHealthcare to ensure that your plan sets you up to succeed.

Q: What mentorship and professional development resources does UnitedHealthcare offer?

A: In addition to the robust Lacy School of Business Career Mentors program, UnitedHealthcare will also launch a mentor program to connect program participants with experienced sales professionals across the organization. UnitedHealthcare’s mentors will support you in connecting with the culture and expectations, as well as serving as a professional development resource as you progress through the program.

Q: Upon graduation, completion of the program, and contingent on receiving a full-time job offer, where are the possible locations I could work?

A: The Product Advisor opportunities with UnitedHealthcare are currently located in Indianapolis and the Dallas-Fort Worth area. UnitedHealthcare is continuously expanding its businesses and teams to help achieve its mission. With more than 325,000 employees across the globe, additional and future full-time employment opportunities may exist in various parts of the world.

Q: What makes UnitedHealthcare a great place to work?

A: By choosing a career with UnitedHealthcare, you are granted the opportunity to serve and support millions of individuals seeking to live healthier lives. In addition to the opportunity to make a difference, professionals are also provided with exceptional pay and benefits, as well as exciting career advancement and professional development opportunities.