You will assist customers with completing their applications for health insurance, a critical step in the sales process. Working directly with customers and internal advisors, you will sharpen communication skills, learn new computer programs, and have initial exposure to UnitedHealthcare’s portfolio of products.
This role will be performed prior to obtaining your professional life and health license. It may also be a role performed in conjuction with other roles after obtaining your license to provide callers with a seamless customer experience.
After obtaining your professional life and health license, you will play a vital role in our sales process. You will learn how to support customers through their shopping journey by answering follow-up questions related to our products, and will work to assist internal product advisors by helping finalize coverage recommendations and guide customers to enrollment.
This work experience will take place the summer before and throughout your sophomore year of college.
In addition to these work-based learning experiences, you will also complete internships with UnitedHealthcare during your college career. The internship opportunities allow you to gain greater exposure to UnitedHealthcare’s company culture and continue to engage in activities that promote your professional and skill development.
Through participation in this program, you will develop a hybrid skill set across communications, business administration, insurance and risk management, professional selling, and sales management. Upon completion of the Academy, you will be prepared to help individuals meet their insurance needs through a consultative sales approach.
In the last year of the program, you will step through the process for consideration of full-time employment post graduation. If offered a full-time position, you will be provided with a full set of benefits, continue to have access to professional development opportunities, and may later be eligible to pursue other highly sought after UnitedHealthcare career pathways.