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Student Accounts

Refund Policy (two types)

Refund of tuition charge

When students withdraw at certain times indicated on the Institutional Tuition Refund Schedule, the student receives a credit of the tuition cost for the courses dropped. If the student withdraws from the University, a refund of tuition may be applied to the student account.  Students who pay tuition via the monthly payment plan and who withdraw before the account is paid in full are NOT relieved from payment of the amount due and will be credited according to the refund schedule.  

Fall 2020 Institutional Tuition Refund Schedule

Spring 2021 Institutional Tuition Refund Schedule  

For information regarding the Institutional Tuition Refund Schedule(s) for summer courses or classes shorter than the full fall/spring term, please contact the Office of Student Accounts directly at or (317) 940-9353.

Notwithstanding the provisions of the University's refund policies, if any disciplinary action results in the suspension or expulsion of a student from Butler University, housing or any activity, the University may refuse to refund, in whole or in part, the student's tuition, fees or room and board charges. Residence Life handles any credits of room and board charges when withdrawal occurs during the semester. Students should direct any question regarding a room and/or board refund to Residence Life.

Refund for credit balance on account

The Office of Student Accounts processes refund checks by request (in most instances) for students with credit balances on their student account.  Please review IMPORTANT INFORMATION below. 

Spring 2021 Refund Requests

To request a refund check, complete the Student Account Refund Request

If you see you need permission, you're not logged into Google with your Butler email address and password.  Go to and click on the circular image in the upper right corner and select Add another account (or select your BU account if it's already listed).  Sign in with your Butler email address and password.  Once signed in, the Refund Request is accessible.  Please contact us if you need further assistance.      

Effective April 14, 2021, refund requests for enrolled students will be submitted via the student’s account.  Student navigation:

  • Log in to your account and click on the RefundRequest tile.
  • Click on Fill out a new form (top left).
  • Select current term from drop down menu.
  • Complete Mailing Address and Amount Requested.
  • If you want the full amount of the credit on your account, leave the Amount Requested blank.
  • Click SAVE, then SUBMIT.
  • Note:  “Approved” under the “Approval Status” indicates the refund request has been submitted and does NOT indicate a refund will be processed.  Refunds are subject to approval AFTER the account has been reviewed and the account cleared to refund.  


  • Refund checks are mailed
  • Students:  Please make sure your personal information (including your HOME & LOCAL address) is correct in your account.  Please check the steps to view or edit your information.  Do you need to verify your local address
  • The account must be cleared to refund and a credit balance must be on the account at the time of review.
  • Two checks are permitted per term.  Some exceptions apply (e.g. federal Title IV funds).   
  • A refund request isn't necessary if the credit balance on the account is created due to federal (Title IV) funds.  However, to ensure the full amount of the credit balance on the account is processed and mailed to the desired address, a refund request is recommended.
  • Refund checks are processed weekly while classes are in session.  (Requests submitted by end of day Tuesday will be processed and mailed Friday of the same week provided the account is cleared to refund at the time of review.)       
  • Tuition is set regardless of the method of instruction, and will not be refunded in the event that instruction occurs remotely for any part of the academic year.