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Information Technology

PrintSmart Student Frequently Asked Questions

On August 1, 2015, all students received a print allotment to use for their 2015-2016 academic printing needs. Allotments are now in dollars (not credits). This year's allotment is $42.00 (which is the equivalent of 1,200 pages).

Print allotments help make the most responsible use of Butler's printing resources and support our commitment to be environmentally responsible. All students should review the FAQs below in order to understand the allotment program and know what to expect when printing on campus.

Why does Butler have print allotments for students?

Print allotments help make the most responsible use of Butler's printing resources and support our commitment to be environmentally responsible. The numbers below show the number of pages printed by students over time. Note: allotments started in '10-'11.

  2007 - 2008 2008 - 2009 2009 -2010 2010 -2011 2011-2012 2012-2013
Est. pages printed by all students 4.4 million 5.4 million 5.1 million 3.7 million 3.5 million 3.3 mill
Average pages printed per student 1083 1,214 1,137 897 787 726

When do print allotments start and end?

Allotments are made for an academic year. An academic year is the 12 month period beginning August 1 and ending July 31. Student PrintSmart accounts are credited on August 1. If you graduate from Butler, printing ends the day after commencement. Students who enroll after August 1 are given a pro-rated allotment when their Butler network account is created. Allotments do not roll over from one academic year to the next.

What is my print allotment?


. '15 - '16 Academic Year
(Aug. 1 - July 31) 
Error Allowance
(Included in Allotment)




COPHS Mobile Program Students
(only applies to P4 students, ends May 2016)



How much does it cost to print?

Page Type


Black & white 1 side (1 page)


Black & white 2 sides (duplex) (2 pages)


What happens if I exhaust my allotment?

Since the implementation of the program, student printing has decreased and the vast majority of Butler students consistently print below their annual allotments. For the upcoming academic year, if you exhaust your allotment, PrintSmart will continue to let you print and will show your balance in negative dollars.

However, at the end of each academic year, annual notifications are sent to students who continued to print at a significant rate after exhausting their allotment. Should those students exhaust their allotment again during subsequent academic years, they will be charged for the amount of any printing over their quota.

How do I check my PrintSmart account and balance?

Your PrintSmart account balance appears in the upper right corner of computer lab computers when you login. You can also check your account balance and printing history by visiting (on campus only).

What will I see when I print in a computer lab?

After you choose print, you will need to verify and approve your print job before it is processed. This is done by reviewing the window that pops up and then clicking Print.

What if my print job is lost or damaged or a computer lab printer is broken?

Your print allotment includes a 50 page allowance to cover PRINTER ERRORS and JAMS. Please report printer problems to the Help Desk as soon as possible to ensure they are resolved quickly. 

Because an allowance is made for errors, IT only accepts requests for account adjustments in extreme circumstances. If you believe you have an extreme circumstance take evidence of your case to the Help Desk.

Where can I print using my print allotment?

Students can print in the following locations using their print allotment. Printing by students to printers other than those in public or departmental computer labs is only allowed when doing so as part of university business.

Do student employees get larger allotments?

No. Instead, student employees will see the option to choose which account items for work purposes should be charged to. Items charged to departmental accounts are not deducted from student print allotments. Students should only charge work related materials to their work account.

How many copies can I print in one print job?

When you print 25 copies or more at one time, you will receive a pop-up notification asking for verification of the details of your print job. You will have the option of either continuing to print or canceling in order to make adjustments.

Print jobs over 200 copies are not permitted.

Can I use my own paper in a computer lab printer?

No. The type of paper used in lab printers is selected to minimize jamming and extend the life of the printers.  Regardless of what paper is used in lab printers the account of the person printing will still be debited for the prints. If you have special printing needs, contact Campus Impressions.

How do I print for a student organization?

Any printing done in computer labs will be charged to the account of the person printing regardless of why it is printed.  If you need to make multiple copies of a document for a student organization consider printing one "master" in the lab and take it to Campus Impressions to have copies made. You can charge these copies against the student organization's account. Campus Impressions also accepts electronic submissions.

If you need your student organization's account number to use at Campus Impressions contact the PuLSE office in AU 101 or call them at 940-9262.

As a student, how can I reduce my printing?

  • Utilize other file storage options such as your network storage space on BUfiles, Google Drive, or a USB flash drive to save documents instead of printing.
  • Use online collaboration tools such as Google Docs instead of trading documents via email.
  • Read materials from the computer screen instead of printing.
  • Ask your professors if you can submit work electronically via email or through Moodle instead of printing.
  • When reviewing journal articles, have the PDF or text of the article emailed to you instead of printing.
  • Use the comment and track changes features in Microsoft Word and other programs to provide feedback to others (instead of printing and marking up by hand).
  • When printing materials:
    • Use the print preview feature to preview what will print before you print.
    • When printing website materials, look for a link to a "printable version" of the document. This will format the content for printing.
    • When printing website materials, make sure the last few sheets are not just advertisements or footer information.

Where can I print in color?

Color printing is available in the Irwin Library or Campus Impressions.

Can guests print on campus?

Guests on campus can contact the Library about printing.  Guests on campus for a conference, camp or other special event can contact University Events for information on printing.

How do I print to a computer lab printer from my personal computer?

The fastest way to print from your personal computer is to use Web Print. Web Print allows for duplex printing of Excel, PowerPoint, Word, PDF and XPS documents to selected lab printers via a webpage. Please note that Web Print is unable to print PowerPoint slides any way other than one slide per page. If you would like to print PowerPoint slides in any other format e.g., notes pages, four up, etc., first print it as a PDF in the format you would like then print the PDF using Web Print.

If you need to print single sided or print any other type of document from a personal computer you will need to install the PrintSmart client software or visit a computer lab.

How do I access Web Print?

To use Web Print, login to (on campus only), click Web Print on the left side menu, and follow the directions.

How do I install the PrintSmart client software on my personal computer?

To install the PrintSmart client on your personal computer follow the directions on this page.

How was the print allotment determined?

Print allotments were determined by looking at student printing data from previous years, the amount of waste discarded in labs, and by evaluating how other schools structure their printing programs.

I didn't use my whole print allotment. Can I get a refund?

No. Your print allotment is not a grant. It is simply an agreement that the University will pay for the allotted amount of printing, should you need it. 

Can I transfer credits from my account to another student's account?

No. The PrintSmart system is not set up to allow for this type of transfer between accounts.

FAQ last updated on 2/4/16.