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Information Technology
Information Technology

Printing (PrintSmart)

Print, Copy, Fax & Scan

PrintSmart is Butler's print accountability program. Butler students get print allotments to use for their academic printing needs, and faculty and staff use PrintSmart to print, copy, fax, and scan.

About PrintSmart

How to Print to Butler Printers

From a Butler Owned Computer

Butler University provides printing for all students, faculty, and staff. BUprint is Butler's central print server for network printing. 

Below are instructions on how to add network printers to Butler owned computers. IT recommends deleting all existing network print queues from your computer before following the steps below. This ensures you will have the proper drivers and settings for your printers.

Adding Printers to a Butler Windows Computer

  1. Go to the Start menu (Windows 7)
  2. Go to Control Panel > Devices & Printers
  3. Select each network printer listed, right-click, and select Remove device
  4. Go to the Start menu (Windows 7).
  5. Type \\buprint into the search bar in the start menu and press the Enter key.
  6. You may be required to enter your username and password. Your username is your full email address without "@butler.edu" at the end (e.g., jdoe); our password is your Butler network password.
  7. In the window that appears, double-click on the printer(s) you wish to install. Printers are named according to the building and room in which they are located (except for the "Sharp_FollowMe" print queue). Find the locations and queue names for printers here.
  8. On Windows 7 you may be warned about installing a driver. Install the driver.
  9. Once you add a printer, you will not have to re-add it again (unless you manually remove it from your printer list)

Adding Printers to a Butler Mac Using Self-Service

  1. Connect to the Butler network via wireless or wired and ensure you are able to access the Internet
  2. Click the Self-Service icon in the dock
  3. Log in with your Butler username/password, or click Log in anonymously
  4. From the categories on the right, click Printing
  5. Find the print queue(s) you would like to add to your computer. Print queues are named by building abbreviation and room number (e.g., HB 315 is Holcomb Building Room 315).
  6. Click Install next to the queue for each printer you would like to add
  7. Print a test document

Manually Adding Printers to a Butler Mac

  1. Connect to the Butler network via wireless or wired connection and ensure you are able to access the Internet
  2. Install the Papercut Client (directions below) if you have not already done so. Always leave PaperCut running or you may not be able to print!
  3. Open System Preferences and then open Print & Fax (or Print & Scan)
  4. Click the Add (+) button to add a new printer
  5. Click the IP button on the toolbar at the top of the window
  6. Choose "Line Printer Daemon - LPD" from the Protocol menu
  7. Type BUprint in the Address field
  8. Enter the name of the printer or print queue you want to add in the Queue field. Examples: AU_Starbucks or Sharp_FollowMe
  9. In the Name field, enter an informative printer name. We suggest using the printer name.
  10. Leave the Location field blank
  11. In the Print Using field Choose "Generic PostScript Printer" for HP printers. For Sharp printers, you will select "Select Printer Software..." and select the Sharp printer based on the model of Sharp you want installed, which the model number is located on the front of the Sharp. Example: MX-3110N
  12. If an "Installable Options" window pops up, check Duplex Printing Unit then click Continue
  13. Close the Print and Fax window and print a test document
  14. If you are asked for your username and password, type in your Butler username (you must use BUTLER\username for your username) and your Butler password. 

From a COPHS Mobile Computer

In order to print to a Butler printer from a COPHS mobile tablet the PrintSmart client must be installed.  You must install the PrintSmart client software on your tablet PC when you are on campus.

How to Install on a COPHS Mobile Tablet

  1. Connect to the Butler network via wireless or wired connection and ensure you are able to access the Internet
  2. From Internet Explorer, click this link: \\printsmart.butler.edu\PCClient\Win.
  3. If prompted, enter your Butler username and password; ex: BUTLER\username
  4. Click Run when prompted and skip to step 6
  5. Note: If the install doesn't start, you will need to manually navigate to the installer.
    1. Manual Install: Click Start and go to Run (Windows XP) or go to Computer (Windows 7 & Vista)
    2. In the Search Box, type \\printsmart.butler.edu\PCClient\Win and then press the Enter key
    3. Double-click Client-Local-Install.exe. You must install the client from inside this folder, otherwise it will not work. DO NOT drag the file to your desktop and then install
  6. Accept the EULA
  7. Leave the installation Path as is
  8. Choose "Local Install (For all Users)" when asked
  9. When the install is complete, ensure "Launch client and verify my identity" is checked and click Finish
  10. Enter your Butler username and password in the login window and ensure "Remember my identity" is checked
  11. The PrintSmart client window will now be in the upper right corner of your desktop and the PrintSmart icon will be in the system tray. The PrintSmart client must be running in order for you to print to a computer lab printer
  12. If you do not already have printers added, you will need to add a Butler printer.

Adding Printers to a COPHS Mobile Computer

  1. Ensure you have installed the PrintSmart client via directions above.
  2. Click the Start menu (Windows 7) or click Start and go to Run (Windows XP)
  3. Type \\buprint into the search bar in the start menu and press the Enter key (Windows XP users will need to type in the open dialog box)
  4. If prompted, enter your Butler username and password; ex: BUTLER\username
  5. In the window that appears, double-click on the printer you wish to install. Printers are named according to the building and room in which they are located. For instance, Starbucks is "AU_starbucks", Atherton Computer Lab is "AU_lab_1", and Irwin Library Lab is "IL_120_K". Find the locations and queue names for printers here.
  6. On Windows 7 you may be warned about installing a driver. Install the driver.
  7. Once you add a printer, you will not have to re-add it again (unless you manually remove it from your printer list)

Web Print

Web Print is the fastest way to print from a personal computer. Web Print allows for duplex printing of Excel, PowerPoint, Word, PDF and XPS documents to selected lab printers via a web page.

Web Print is unable to print PowerPoint slides any way other than one slide per page. If you would like to print PowerPoint slides in any other format e.g., notes pages, four up, etc., first print it as a PDF in the format you would like then print the PDF using Web Print.

If you would like to print a single-sided document, you will need to visit a computer lab or install the PrintSmart client software (directions below).

To use Web Print, login to http://printsmart.butler.edu (on campus only), click "Web Print" on the left side menu, and follow the directions.

The following file formats are availble on Web Print

Application / File Type File Extension(s)
Microsoft Office Excel xlam, xls, xlsb, xlsm, xlsx, xltm, xltx
Microsoft Office PowerPoint pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx
Microsoft Office Word doc, docm, docx, dot, dotm, dotx
PDF pdf

Install the PrintSmart Client

In order to print from a personal computer, you must either use Web Print or Install the PrintSmart client.   IT highly recommends printing in a lab or using Web Print instead of installing the PrintSmart client software.  Don't forget to add a printer once the client is intstalled!

How to Install on a Windows Computer

  1. Connect to the Butler network via wireless or wired connection and ensure you are able to access the Internet
  2. Go to the Start Menu (Windows 7) or go to Start and select Run... (Windows XP)
  3. In the Search Box, type \\printsmart.butler.edu\PCClient\Win and then press the Enter key (Windows XP users will need to type in the open dialog box)
  4. When prompted, enter your Butler username and password; ex: BUTLER\username
  5. Double-click Client-Local-Install.exeYou must install the client from inside this folder, otherwise it will not work. DO NOT drag the file to your desktop!
  6. Accept the End-user License Agreement
  7. Leave the installation path as is
  8. Choose "Local Install (For all Users)" when asked
  9. When the install is complete, ensure "Launch client and verify my identity" is checked and click Finish
  10. Enter your Butler username and password in the login window and ensure "Remember my identity" is checked
  11. The PrintSmart client window will now be in the upper right corner of your desktop and the PrintSmart icon will be in the system tray. The PrintSmart client must be running in order for you to print to a computer lab printer.
  12. Next, you will need to add a Butler printer. Directions on how to do this are in the section below.

How to Install on a Mac (Single User Machines Only)

  1. Connect to the Butler network via wireless or wired connection and ensure you are able to access the Internet
  2. 10.7 Lion ONLY: Download and install Java for OSX Lion from Apple 
  3. In the Finder, select Go then Connect to Server
  4. In the server address field enter smb://printsmart/pcclient/mac then click Connect
  5. When prompted, enter your Butler username and password; ex: BUTLER\username
  6. Double-click Client-Local-InstallYou must install the client from inside this folder, otherwise it will not work. DO NOT drag the file to your desktop!
  7. When you see Install PCClient into the Applications Folder click Yes
  8. It may take up to 5 minutes for the Login window to appear. Once it does, enter your Butler username and password and ensure "Remember my identity" is checked.
  9. Click OK
  10. Once the client is installed you should see the PrintSmart icon in your doc and the balance window should be in the upper right corner of you desktop
  11. Ctrl + Click the PrintSmart icon and click Open at Login. On 10.6 you must first click Options, then click Open at Login.
  12. Restart your computer
  13. Now when you login the PrintSmart client window should be in the upper right corner of your desktop and the PrintSmart icon should be in the Dock. Remember: the PrintSmart client must be running in order for you to print to a computer lab printer.
  14. Next, you will need to add a Butler printer. Directions on how to do this are in the section below.

From a Personal Computer: Print to a Butler Printer

Printing to a Butler Printer from a personal computer is an option available to students, faculty, and staff. IT highly recommends printing in a lab or using Web Print instead of installing the PrintSmart client software. You must install the PrintSmart client in order to print from a personal computer. Instructions on how to do this are outlined in the sections above.

Adding Printers to a Personal Computer

  1. Ensure you are connected to the Butler network
  2. You must have installed the PrintSmart client before continuing (directions above)
  3. Go to the Start menu (Windows 7) or click Start and go to Run (Windows XP)
  4. Type \\buprint into the search bar in the start menu and press the Enter key  (Windows XP users will need to type in the open dialog box)
  5. If prompted, enter your Butler username and password; ex: BUTLER\username
  6. In the window that appears, double-click the printer you wish to install. Printers are named according to the building and room in which they are located. For instance, Starbucks is "AU_starbucks", Atherton Computer Lab is "AU_lab_1", and Irwin Library Lab is "IL_120_1". Find the locations and queue names for printers  here.
  7. On Windows 7 you may be warned about installing a driver. Install the driver.
  8. Once the printer is installed, print a test document
  9. If prompted, enter your Butler username and password; ex: BUTLER\username
  10. The PrintSmart client will pop-up and show you the cost of your job. Click Print.
  11. Your document should be on the printer

Note 1: Each time you change your Butler password, you will need to delete the printer and re add it in order to avoid password lockouts.  

Adding Printers to a Mac Running OS X 10.5 or 10.6

  1. Ensure you are connected to the Butler network
  2. You must have installed the PrintSmart client before continuing (directions above)
  3. If you are adding a residence hall printer, download and install the necessary drivers
    1. From the Finder, click Go > Connect to Server
    2. In the server address field, enter: smb://buprint/StudentDrivers/ResidenceHalls then click Connect
    3. Copy the ResidenceHall.mpkg file to your desktop then double click it to install
    4. Follow the on screen instructions
  4. Open System Preferences and then open Print & Fax
  5. If the lock in the lower right corner of the window is closed, click it to unlock the menu and enter your local computer password when prompted
  6. Click the Add (+) button to add a new printer
  7. Click the Advanced button. Note: If you don't see an Advanced button on your toolbar, Control + Click the toolbar (silver area at the top of the window) and select Customize Toolbar. Then Drag the Advanced button onto the toolbar and click Done. Click the newly added Advanced button.
  8. Choose Windows from the Type drop-down menu
  9. In the URL field enter the name of the printer you want to add using the form smb://buprint/printer-name (Example: to add the Starbucks printer use smb://buprint/AU_starbucks)
  10. In the Name field, enter an informative printer name. We suggest using the printer name.
  11. Leave the Location field blank
  12. If it is not a residence hall printer, choose Generic PostScript Printer from the Print Using menu
  13. If it is a residence hall printer, choose Printer Software
    1. Search for Kyocera FS-4020DN (KPDL) - Select this driver
  14. Leave all other settings and click OK
  15. Click the Add button
  16. If an Installable Options window pops up, check Duplex Printing Unit then click Continue
  17. Close the Print and Fax window
  18. Print a test document
  19. The first time you print a document a printer icon with a red circle will jump from your Dock
  20. Click the printer with the red circle to open the print queue on your computer
  21. Click the print Job (it will say On Hold) and then click Resume on the toolbar
  22. When prompted, enter your Butler username and password; ex: BUTLER\username
  23. The PrintSmart client will pop-up and show you the cost of your job. Click Print.
  24. Your document should be on the printer

Note 1: Each time you change your Butler password, you will need to delete the printer and re add it in order to avoid password lockouts.  

Note 2: In the future, you may again see the printer with the red circle. If you do, you will need to click the printerselect the job, and click Resume just as you did in step 13 above.

Note 3: When you need to print duplex you must check Two-Sided each time you print a document.

Adding Printers to a Mac Running OS X 10.7 +

  1. Ensure you are connected to the Butler network
  2. You must have installed the PrintSmart client before continuing (directions above)
  3. If you are adding a residence hall printer, download and install the necessary drivers
    1. From the Finder, click Go > Connect to Server
    2. In the server address field, enter: smb://buprint/StudentDrivers/ResidenceHalls then click Connect
    3. Copy the ResidenceHall.mpkg file to your desktop then double click it to install
    4. Follow the on screen instructions
  4. Open System Preferences and then open Print & Fax
  5. If the lock in the lower right corner of the window is closed, click it to unlock the menu and enter your local computer password when prompted
  6. Click the Add (+) button and choose Add Other Printer or Scanner
  7. Click the Advanced button. Note: If you don't see an Advanced button on your toolbar, Control + Click the toolbar (silver area at the top of the window) and select Customize Toolbar. Then Drag the Advanced button onto the toolbar and click Done. Click the newly added Advanced button.
  8. From the Type menu, select Windows printer via spools
  9. In the URL field enter the name of the printer you want to add using the form smb://buprint.butler.edu/printer-name (Example: to add the Starbucks printer use smb://buprint.butler.edu/AU_starbucks)
  10. In the Name field, enter an informative printer name. We suggest using the printer name.
  11. Leave the Location field blank
  12. If it is not a residence hall printer, choose Generic PostScript Printer from the Print Using menu
  13. If it is a residence hall printer, choose Select Printer Software
    1. Select Kyocera FS-4020DN (KPDL) and click OK
    2. A "Setting Up" window will appear. DO NOT change anything and click OK.
  14. Click the Add button
  15. Close the Print and Fax window
  16. Print a test document
  17. When prompted, enter your Butler username and password; ex:username (DO NOT include BUTLER\ before your username)
  18. The PrintSmart client will pop-up and show you the cost of your job. Click Print.
  19. Your document should be on the printer

Note 1: Each time you change your Butler password, you will need to delete the printer and re add it in order to avoid password lockouts.  

Report problems and requests for toner to the IT Help Desk. For paper, contact the person in your area that orders office supplies.

Note about personal printers: Butler does not allow personal wireless printers to be used on-campus due to interference they cause with the wireless network. Students may connect a printer directly to their computer. The Help Desk offers limited support for student printers and offers no support for faculty or staff personal printers.