IT Parent FAQs
Once accepted to Butler, all students are given an @butler.edu email account on Exchange Online, Butler's email and personal calendaring system. Students will receive a letter from the Office of Admission which will provide them with their Butler username and temporary password. Student email accounts come with a 50GB quota and can be accessed via the web or through a supported email client or smartphone. Additional information about Butler email can be found on our Email page.
See the list of items your student should bring to campus on the Prepare Your Technology for Move-In page.
See the list of items your student should not bring to campus on the Prepare Your Technology for Move-In page.
Butler has agreements with many different software companies to provide discounted software to students. Information on obtaining software at a discount can be found on our Software page.
Students can change their password by going to http://login.butler.edu and answering a series of personal identifier questions. If students have problems with the password management tool, they can contact the Help Desk via email at firstname.lastname@example.org or by calling 317-940-HELP (4357). Please note that the Help Desk can only provide password assistance to the actual account holder. Additional information regarding passwords can be found on our Passwords page.
The Information Technology Help Desk (located on the 3rd floor of the Holcomb Building) is the single point of contact for technology issues that students may incur. The Help Desk provides support for issues with Butler's network and other systems as well as assistance with personal computers. Additional information about the Help Desk is available here.
Butler supports both Mac and Windows-based computers. Recommendations for buying a new computer and information about the discounts students can receive on selected hardware can be found on our PCs, Macs, Tablets, and Peripherals page.
Most areas of campus (including all residence halls) have wireless, so an Ethernet cable isn't really necessary. Students will need an Ethernet cable if they plan to connect game systems to Butler's network or would like a backup connection method. IT recommends that students bring an external hard drive to back up their data in case of incidents with their computer's hard drive. IT also highly recommends that students bring recovery media for their computer (operating system CDs, application CDs, backup CDs) and license keys (if applicable). Each residence hall has a computer lab and is equipped with a printer for students to use, though students can also bring a personal, non-wireless, printer to use in their residence hall room.
Students can access computer labs with individual work stations and networked printers in many campus buildings. Visit the computer labs homepage for locations, hours, and available software.
Butler University provides students with access to high speed Internet and other network services through either a wired or wireless connection. Information on how to connect to Butler's network can be found on our Get Connected page.
Information about Butler's wireless network can be found on our Wireless Page.
All residence hall rooms are equipped with a cable jack for cable television. Brighthouse Networks is the campus cable provider. Over 70 channels are offered, including CNN, MTV, ESPN, and FS1. See more information about cable and the channel list on our Cable TV page.
Prospective students will be mailed a packet of information with detailed instructions on how to take their placement exams online through Moodle. Please visit the Placement Exams page for more information.
Students should visit the Dawg Alert page for information on how to sign up for DawgAlert.