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Alerts and Maintenance

Alerts and Maintenance

System Alerts​

RESOLVED, 2/16 AM - Turnitin, 02/15/19 2PM - Turnitin is currently available for students to submit assignments. Turnitin is currently working to resolve this issue; however, they have not provided their customers with an estimated resolution time. To check on the status of this outage, please visit https://turnitin.status.io/.

Zoom, 03/03/19 -  On Sunday, March 3, Information Technology will be changing the authentication tool Zoom (zoom.butler.edu) uses for single sign-on from EmpowerID to Auth0. As a result, Zoom will be unavailable briefly in the morning. Please plan accordingly. After noon on 03/03, the login screen users see will look different (it will be the same as my.butler.edu). As a result of this change, users may experience a 20-30 second delay the first time they go to login; this delay is limited to the first time. 

Spam/Phishing Alerts

01/21/19 - Sender: Paperlessemployee.com , Subject: Important Tax Return Document Available - Email messages sent to Butler employees who had previously signed up to receive their 1095 C forms via paperlessemployee.com are LEGITIMATE emails. If users provided a primary and secondary email address when they signed up, email notifications will be sent to both accounts. Contact HR with any Benefits related questions by submitting a case at ask.butler.edu.

Routine Maintenance

Information Technology strives to make all Butler systems available with as limited interruption to service as possible; however, ongoing enhancements and improvements are employed to continuously enrich the Butler technology experience. These are completed through scheduled maintenance as necessary.

Routine maintenance is limited to Sundays between 12 a.m. and 12 p.m. Any intermittent access, unavailability, or isolated issues experienced with Butler systems during this timeframe do not need to be reported. Notice of any other emergency maintenance or system outages will be provided in the Butler Connection and/or above.

If you have any questions or concerns, or if you experience issues with Butler systems outside of the scheduled window, please contact the IT Help Desk.