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Alerts and Maintenance

Alerts and Maintenance

System Alerts​

My.Butler (PeopleSoft) Financials - When users are accessing Financials or navigating between different modules within My.Butler, some are receiving an error "STR_PCMINVPORTAL: Invalid portal name EMPLOYEE in request..." The work around is to open Financials in a different browser, or clear browser cache (may need to be done more than once) and closing/reopening browser. IT is working to resolve, hopefully by 12/7/18. 


Spam/Phishing Alerts

11/21/18 - emails appear to be coming from account with a Butler person listed as the "account" in the email address. Please ignore these messages and delete them from your inbox.

Routine Maintenance

Information Technology strives to make all Butler systems available with as limited interruption to service as possible; however, ongoing enhancements and improvements are employed to continuously enrich the Butler technology experience. These are completed through scheduled maintenance as necessary.

Routine maintenance is limited to Sundays between 12 a.m. and 12 p.m. Any intermittent access, unavailability, or isolated issues experienced with Butler systems during this timeframe do not need to be reported. Notice of any other emergency maintenance or system outages will be provided in the Butler Connection and/or above.

If you have any questions or concerns, or if you experience issues with Butler systems outside of the scheduled window, please contact the IT Help Desk.