IT Organizational Structure
View IT's Organizational Structure as a whole and learn about each major component of the department below.
Sr. Director of Support Services - Joe Ader
Support Services supports incoming needs of customers and ensures the health and dependability of our systems. This team consists of the Help Desk, Tier 2, and Operations/Maintenance. The Help Desk is the initial contact point for routine questions and inquiries.
Sr. Director of Partnership - Mary Reiman
Partnership provides portfolio and project management services as well as account managers who provide general consulting to constituents and gather business and functional requirements. This team is the initial point-of-contact for initiatives beyond routine Help Desk matters. Account managers will serve as your liaison with IT, translating business needs to the technology team. The Partnership team looks forward to enhancing their understanding of the challenges you face and collaborating with you on productive solutions.
Sr. Director of Technology Development - Currently Vacant
Technology Development works with the Partnership team to design and build processes, software, and hardware to meet business and academic requirements. This includes all Butler IT applications, services, infrastructure, and mobile apps. The composition of this team reflects the increasingly cross-platform nature of most new systems. This team is responsible for a wide range of technologies, but many day-to-day operational & constituent tasks are handled by the other two teams to allow this group to be more "heads down" for large projects.
Strategy & Innovation
Sr. Director of Strategy & Innovation - Currently Vacant
Strategy & Innovation supports and enables the continual transformation of the IT department and its service to the University. This includes evolving IT's vision, identifying opportunities for stronger collaborations with the technology community in Indianapolis, and strengthening Butler’s brand awareness.
Chief Information Security Officer
Chief Information Security Officer - Eric Schmidt
The Chief Information Security Officer is the senior leader responsible for ensuring university information technology resources are provided reasonable and appropriate security protections commensurate with university policy as well as state and federal regulatory requirements.
Chief Information Officer
Chief Information Officer - Pete Williams
The Chief Information Officer leads Information Technology and, in cooperation with others, oversees the creation and implementation of the University's information technology strategy and policies.
Center for Academic Technology (part of Academic Affairs)
The Center for Academic Technology provides expertise and leadership in the intersections of technology, teaching, and learning in support of the academic mission of Butler University. They support faculty and staff through consulting and development opportunities and student academic success through the Information Commons program. Visit the Center for Academic Technology website to learn more about their mission and structure.