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Holcomb Building
Information Technology

Keep Calm and Work On

Tips to Keep Working During Campus Disruptions

If you need to work from home, consider the following:

  • Computer and Other Equipment - do you have adequate computing hardware at home? You'll need a laptop or desktop computer that can function reliably. Consider equipment you may already have before requesting other items. If you have a personal (non-Butler owned) laptop, a Butler laptop, or a monitor/keyboard/mouse in your Butler office, please utilize these first so that we may effectively deploy our limited resources. IT has equipment to lend to those who need it. Lendable equipment includes laptops, monitors, keyboards, mice, and microphone-equipped webcams (unfortunately, printers are not available). Some of these items are very limited in supply. Please note that we cannot guarantee that we will have what you request; however, we will do our very best to accommodate requests. Please also note that all equipment will need to be returned at the conclusion of this time period. Users must login to Butler laptops while on campus, before using them off campus.
    • Users are encouraged to take home any items from their Butler work spaces that will enable them to work comfortably from home, including your Butler desk chair. Before disconnecting monitors, it may be helpful to take a photo of the cables to aid you in reconnecting at home. 
  • Ergonomics - consider making ergonomic adjustments to your work from home setup to avoid discomfort/injury. Simple tips are available here
     
  • Wireless (Wi-Fi) Connectivity - do you have a high-speed internet connection at home, such as cable, DSL or fiber? Contact your local internet service provider for more information about services, pricing and installation. Alternatively, you may want to look into using your mobile phone as a Wi-Fi hotspot. Many providers such as Verizon also sell a device called a Jetpack that use cellular connectivity to create a Wi-Fi connection for your mobile devices. Be sure to verify your data availability prior to using these options, as going over your allotment can be expensive. Click here for more information on internet options. 
    • For basic tips on optimizing your home Wi-Fi network, click here.
    • For a guide on troubleshooting your home Wi-Fi network, click here
    • For tips on optimizing Zoom sessions, click here.
  • VPN Connection - Butler provides a VPN connection tool called AnyConnect which can be used on a personal device to connect to Butler resources such as BUfiles from off campus. For a list of applications that are only available via BUanywhere or AnyConnect, click here
     
  • BUanywhere: work remotely by accessing a Butler computer from off-campus. For a list of software available on devices in the Labs pool, click here.  For a list of software available on devices in the Work from Anywhere pool, click here. For a list of applications that are only available via BUanywhere or AnyConnect, click here
     
  • Security - If you are using your personal computer to connect to Butler resources, be sure to take appropriate basic security measures. Install updates for your operating system. Enable your firewall. Use an updated antivirus tool. Review the work from security faqs here.
     
  • Duo Two-Factor Authentication - if you enrolled your Butler landline phone as your only Duo option, ensure you forward your Butler phone to a phone you will have access to from off campus. Information on forwarding Butler phones can be found here.
     
  • Butler Phone - do you need to forward your Butler phone and/or a departmental number to your phone? If you are on campus, follow these instructions. If you are off campus, follow these instructions. 
     
  • Web Applications - many Butler applications are available via a web browser:
  • File Storage - Butler provides mutliple file storage options. Click here for more info. 
     
  • Zoom Videoconferencing - Use Zoom to connect remotely (video teleconference) with one or more people. Zoom provides audio, video, and collaboration tools either via the web or through a standalone application on your computer or mobile phone. IT recommends setting up a practice Zoom meeting with another person to learn more about Zoom. For more information on Zoom, click here.  For tips on optimizing Zoom sessions, click here.
     
  • Technology Assistance - information on how to contact the IT Help Desk is here
     
  • Faculty Teach On - to access the Faculty Teach On site, click here.  
     
  • Student Study On - to access the Student Learn On site, click here

For more information on any of the above topics, go to ask.butler.edu and search; if you don't find what you need, submit a case.