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Student Disability Services, Book titles such as what matters in college, on course, the rise of the creative
Student Disability Services

COVID-19 SDS Procedures for Faculty

SDS has implemented several changes to our typical processes for the Fall 2020 semester.  As the situation evolves, it is possible that some things may change; please monitor your email for messages from us and also check this page for any updates.

As always, if you have concerns about an SDS student or questions regarding how to best support a student, you can reach us by email at or by phone at 317-940-9308.

Visiting the SDS Office

  • In an effort to reduce density in the SDS suite, half of the SDS staff will be on campus and the other half will be working remotely on any given day, but we will all be available, as always, during regular business hours—Monday–Friday, 8:00 AM–5:00 PM—to answer questions and provide consultation regarding any type of disability-related matters.  On those subjects, we encourage you to be in touch just as you would during a more typical semester.   
  • We will be conducting most discussions via phone and Zoom meeting, and would be happy to set an appointment with you.  
  • If it is necessary to come into the SDS suite for some reason, please wait outside the suite while following distancing guidelines noted on the floor markers just outside the suite, read the faculty related signage on the door and send us a text message (you can either scan the QR code to bring up a text message, or text us directly at 317-210-1302).  We will text you back when distancing guidelines will allow space for you to enter.

As always, if you have concerns about an SDS student or questions regarding how to best support a student, you can reach us by email at or by phone at 317-940-9308.

Sending Student Exams to SDS

  • In an effort to reduce foot traffic in the office, please either upload exams to the test request system or email them to rather than physically dropping them off in the SDS suite when at all possible.  SDS will scan the completed exams and email them directly back to you when the exam is complete.  This may be at the end of the day, depending on the volume of tests given in the testing center on a given day.

Testing Center Updates

  • The SDS testing center will be open to allow for students to take accommodated exams that are being otherwise administered in the classroom.
  • In general, SDS students should be assessed using the same examination/assessment tools that are being used with the rest of the students in the class.  If an exam is being given in an online format and other students in the course will be taking the exam outside of class, SDS students should also be doing so.  In most cases, SDS cannot administer exams in the testing center that are being taken by the rest of the students in the course in an online, outside of class format.
  • In order to meet distancing requirements, the SDS testing center’s capacity is greatly reduced.  It is possible that a student may need to request your flexibility in test scheduling if the suite is already fully booked for that student’s exam time.

Info for Exams Administered in an Online Format

  • Students will continue to register for exams through the exam request system for exams that are administered either on-ground or online.  This is to help ensure that extended time has been added to the exam time for this student.  
  • If an exam is to be fully online (and outside of class), please note this in the comments box and confirm that you have made the change in Canvas (or other online platform you’re using for the exam) by stating "I have given the student their extra time in the system.”   You will then not receive any email reminders from SDS to change the time in Canvas or other exam platform. 
  • In the case of an exam that is in online format but WILL be administered in the classroom, SDS students who request extra time WILL take the exam in the testing center.  Please note this in your comments so that we can adequately prepare.  
  • Please remember to extend the student’s time in the online system ahead of the exam administration.  In some cases, students will need to start the exam early (if they have a class directly afterward, in order to receive their full extended time).  In those situations, please remember to set the exam to open earlier for these students.

Instructions for Extending a Student's Time in Canvas

We recently discovered that some students with extended were being cut off (and their exams were auto-submitting) on Canvas at the standard time limit rather than their extended time, even if the instructor had extended their time in the system.  After some research with CAT, we learned that in “Classic Quizzes,” the “Until” date and time (see screen shot below) need to take into account the time that any students with extended time would be still working on their exam.  If the “until” time is reached, the exam will auto-submit regardless of how much time the individual student has remaining.  As you can see in the image below, there are two distinct “Until” dates and times: one for the general class population without extended time, and one for the individual students with extended time.

Please be sure to check your “Until” dates and times after you have extended individual student times in Canvas.  For more info on extending time, including step by step tutorial videos created by CAT, visit this help article: