{"id":56,"date":"2021-09-24T17:45:25","date_gmt":"2021-09-24T17:45:25","guid":{"rendered":"https:\/\/www.butler.edu\/operations\/student-accounts\/billing-payment\/refund-policy\/"},"modified":"2026-01-28T15:39:08","modified_gmt":"2026-01-28T20:39:08","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.butler.edu\/campus-services\/student-accounts\/refund-policy\/","title":{"rendered":"Refund Policy (two types)"},"content":{"rendered":"<section class=\"wysiwyg wysiwyg-primary-block alignfull\" >\n\t<div class=\"container grid-default wysiwyg__container\">\n\t\t\t\t\t\t<nav class=\"sidebar-menu \" aria-label=\"Site Menu\" id=\"page-nav\">\n\t\t<div class=\"sidebar-menu__wrapper\">\n\t\t\t<header class=\"sidebar-menu__header\">\n\t\t\t\t<span class=\"sidebar-menu__headerLabel\">Student Accounts Menu<\/span>\n\n\t\t\t\t\t\t\t\t<button class=\"sidebar-menu__mobileToggle\" title=\"Toggle Menu\" :aria-expanded=\"mobileOpen\"><\/button>\n\t\t\t\t\t\t\t<\/header>\n\n\t\t\t<ul class=\"sidebar-menu__list\" v-show=\"mobileOpen\">\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/tuition\/\" class=\"sidebar-menu__listLink\" >Tuition &#038; Fees<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/summer-tuition\/\" class=\"sidebar-menu__listLink\" >Summer Tuition &#038; Fees<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/billing-payment\/\" class=\"sidebar-menu__listLink\" >Billing &#038; Payment<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/monthly-payment-plan\/\" class=\"sidebar-menu__listLink\" >Monthly Payment Plan<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/financial-responsibility\/\" class=\"sidebar-menu__listLink\" >Acceptance of Financial Responsibility<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/dates\/\" class=\"sidebar-menu__listLink\" >E-Bill Publish Dates &#038; Due Dates<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/payment-information\/\" class=\"sidebar-menu__listLink\" >Payment Information<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem initial-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/international-student-payments\/\" class=\"sidebar-menu__listLink\" >International Student Payments<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem hide-overflow\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/refund-policy\/\" class=\"sidebar-menu__listLink\" >Refund Policy (two types)<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem hide-overflow\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/health-insurance-requirement\/\" class=\"sidebar-menu__listLink\" >Annual Health Insurance Requirement<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem hide-overflow\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/info-quick-links\/\" class=\"sidebar-menu__listLink\" >E-Bill Information &#038; Quick Links<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"sidebar-menu__listItem hide-overflow\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/faq\/\" class=\"sidebar-menu__listLink\" >Questions About a Charge?<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t<button class=\"sidebar-menu__desktopToggle\" v-text=\"desktopLabel\" :aria-expanded=\"desktopOpen\">More Links<\/button>\n\t\t\t<\/nav>\n\t\t\t\t<div class=\"wysiwyg__wrapper wysiwyg__wrapper--hasSidebar\">\n\t\t\t<!-- content from editor -->\n\t\t\t<div class=\"wysiwyg__content wysiwyg__contentContainer\">\n\t\t\t\t<div class=\"acf-innerblocks-container\">\n\n<h1 class=\"wp-block-heading\" id=\"h-refund-policy-two-types\">Refund Policy (two types)<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-refund-of-tuition-charge\">Refund of tuition charge<\/h2>\n\n\n\n<p>When students <a href=\"https:\/\/www.butler.edu\/registrar\/drop-add-withdraw\/\">withdraw<\/a> at certain times indicated on the Institutional Tuition Refund Schedule, the student receives a credit of the tuition cost for the courses dropped. If the student withdraws from the University,&nbsp;a refund of tuition may be applied to the student account. Students who pay tuition via the monthly payment plan and who withdraw before the account is paid in full are&nbsp;NOT relieved from payment of the amount due and&nbsp;will be credited according to the refund schedule.<\/p>\n\n\n\n<p><a href=\"https:\/\/cdn.butler.edu\/www\/sites\/19\/2025\/05\/13095520\/Fall-2025-Institutional-Tuition-Refund-Schedule.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Institutional Tuition Refund Schedule-Fall 2025<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/cdn.butler.edu\/www\/sites\/19\/2025\/05\/13095521\/Fall-2025-SESSIONS-Institutional-Tuition-Refund-Schedule.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Institutional Tuition Refund Schedule-Fall 2025 SESSIONS<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.butler.edu\/registrar\/academic-calendar-2024-2025\/\">Review the Academic Calendar here<\/a>&nbsp;for applicable programs.<\/p>\n\n\n\n<p><a href=\"https:\/\/cdn.butler.edu\/www\/sites\/19\/2025\/05\/13095540\/Spring-2026-Institutional-Tuition-Refund-Schedule.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Institutional Tuition Refund Schedule-Spring 2026<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/cdn.butler.edu\/www\/sites\/19\/2025\/05\/13095541\/Spring-2026-SESSIONS-Institutional-Tuition-Refund-Schedule.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Institutional Tuition Refund Schedule-Spring 2026 SESSIONS <\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.butler.edu\/registrar\/academic-calendar-2025-2026\/\">Review the Academic Calendar here<\/a> for applicable programs.<\/p>\n\n\n\n<p>For information regarding the Institutional Tuition Refund Schedule(s) for <strong>summer courses<\/strong>, please contact the Office of Student Accounts directly at <a href=\"mailto:studentaccounts@butler.edu\" title=\"Student Accounts email\">studentaccounts@butler.edu<\/a> or 317-940-9353.<\/p>\n\n\n\n<p>Notwithstanding the provisions of the University&#8217;s refund policies, if any disciplinary action results in the suspension or expulsion of a student from Butler University, housing or any activity, the University may refuse to refund, in whole or in part, the student&#8217;s tuition, fees or room and board charges. Residence Life handles any credits of room and board charges when&nbsp;withdrawal occurs&nbsp;during the semester. Students should direct any question regarding a room and\/or board refund to <a href=\"https:\/\/www.butler.edu\/student-life\/housing-dining\/\">Residence Life<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tuition-insurance\">Tuition Insurance<\/h3>\n\n\n\n<p>To give all Butler University students an opportunity to protect their investment in higher education, Butler University has partnered with Allianz Tuition Insurance, provided by <a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/tuition-insurance\/\">GradGuard<\/a>, a service of Next Generation Insurance Group. GradGuard\u2019s <strong>optional tuition insurance must be purchased prior to the first day of classes <\/strong>for the fall or spring term(s).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-refund-for-credit-balance-on-account\" style=\"font-size:36px\">Refund for credit balance on account<\/h2>\n\n\n\n<p>The Office of Student Accounts processes refunds by request (in most instances) for students with credit balances on their student account.&nbsp;Please click on <strong>Navigation to Submit Refund Request &amp; Important Information<\/strong> below for further details.<\/p>\n\n\n\n<p style=\"font-size:16px\"><strong>The first available date to release Spring 2026 refunds: January 27, 2026<\/strong><\/p>\n\n\n\n<p>To be included in the first \u201cround\u201d of refunds released on <strong>January 27, 2026<\/strong>, your Refund Request must be submitted by <strong>January 19, 2026<\/strong>. The account must be cleared to refund and indicate a refundable credit balance at the time of review. Refund requests for enrolled students must be submitted via my.butler.edu.<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>Note:<\/strong> Approved under the Approval Status indicates the refund request has been submitted and does NOT indicate a refund will be processed. Refunds are subject to approval AFTER the account has been reviewed and the account is cleared to refund.<\/p>\n\n\n\n<p>Complete Mailing Address (if you\u2019re not enrolling in Direct Deposit option) and Amount Requested. If you want the full amount of the credit on your account, leave the Amount Requested blank.<\/p>\n\n\n\n<p>Requests submitted after <strong>January 19th<\/strong> will be processed weekly while classes are in session. Requests must be submitted by Tuesday evening for refunds to be released by Friday of the same week. The account must indicate a refundable credit balance and be cleared to refund at the time of<br>review.<\/p>\n\n\n\n<p>*Refunds are released the day after the 100% tuition refund date<br>has expired as indicated in the <a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/refund-policy\/\">Institutional Tuition Refund Schedule<\/a>.<\/p>\n\n\n\n<div class=\"acc-flex-container\">\n\t<div class=\"acc-title-container\" role=\"heading\" aria-level=\"3\">\n\t\t<button id='block_acf-block-697a73eb633e0-acc-row' class='acc-row' type='button' aria-expanded='false' aria-controls='block_acf-block-697a73eb633e0_acc-content-panel'>\n\t\t\t<div id='block_acf-block-697a73eb633e0-acc-title' class='acc-title'>\n\t\t\t\tNavigation to Submit Refund Request &amp; Important Information\t\t\t<\/div>\n\t\t\t<img alt=\"\" id='block_acf-block-697a73eb633e0-acc-img' class='acc-icon' src='https:\/\/www.butler.edu\/campus-services\/wp-content\/plugins\/butler-acf-blocks-new\/assets\/images\/nav_main_icon_open.png' \/>\n\t\t<\/button>\n\t<\/div>\n\t<div role=\"region\" aria-hidden='true'\n\t\tid='block_acf-block-697a73eb633e0-acc-content-panel' class='acc-panel' aria-labelledby=\"block_acf-block-697a73eb633e0-acc-row\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p>Refund requests for enrolled students must be submitted via the student\u2019s <strong>my.butler.edu <\/strong>account.<\/p>\n\n\n\n<p><strong>Student navigation to submit refund request:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to&nbsp;<a href=\"https:\/\/my.butler.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">my.butler.edu<\/a><\/li>\n\n\n\n<li>Click on the&nbsp;<strong>PS Campus Solutions<\/strong>&nbsp;tile<\/li>\n\n\n\n<li>Click on the&nbsp;<strong>Refund Request: Current Student<\/strong>&nbsp;tile<\/li>\n\n\n\n<li>Click on&nbsp;<em><strong>Fill out a new form<\/strong><\/em>&nbsp;(top left)<\/li>\n\n\n\n<li>Select current term from drop down menu<\/li>\n\n\n\n<li>Complete <em><strong>Mailing Address<\/strong><\/em> (even if enrolled in direct deposit option) and <em><strong>Amount Requested<\/strong><\/em>.<\/li>\n\n\n\n<li>If you want the full amount of the credit on your account, leave the <strong><em>Amount Requested<\/em> blank<\/strong>.<\/li>\n\n\n\n<li>Click <strong>SAVE<\/strong>, then <strong>SUBMIT<\/strong>.<\/li>\n\n\n\n<li><strong>Note:<\/strong>&nbsp;\u201cApproved\u201d under the \u201cApproval Status\u201d indicates the refund request has been submitted and does NOT indicate a refund will be processed.&nbsp; Refunds are subject to approval AFTER the account has been reviewed and the account cleared to refund.<\/li>\n<\/ul>\n\n\n\n<p>Direct deposit is available for student refunds.<\/p>\n\n\n\n<p><strong>Student navigation to enroll in direct deposit <\/strong>(this is a separate navigation from submitting a refund request):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to their&nbsp;<a href=\"https:\/\/my.butler.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">my.butler.edu<\/a><\/li>\n\n\n\n<li>Select<strong>&nbsp;<em>PS Campus Solutions<\/em><\/strong><\/li>\n\n\n\n<li>Select&nbsp;<strong>Student Center<\/strong><\/li>\n\n\n\n<li>Select&nbsp;<strong>Student Refund Direct Deposit<\/strong>&nbsp;tile<\/li>\n\n\n\n<li>Select&nbsp;<strong>Enroll in Direct Deposit<\/strong><\/li>\n\n\n\n<li>Enter your&nbsp;<a href=\"https:\/\/www.wikihow.com\/Find-the-Routing-Number-Without-a-Check\" target=\"_blank\" rel=\"noreferrer noopener\">routing<\/a>&nbsp;number and checking or savings account number.<\/li>\n\n\n\n<li>Agree to the terms and conditions of the agreement.<\/li>\n\n\n\n<li><strong>Submit!<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Direct deposit is easy, convenient, safe, and saves valuable time.&nbsp;&nbsp;<strong>Don\u2019t delay\u2014enroll today!<\/strong><\/p>\n\n\n\n<p><strong>Please note:&nbsp;<\/strong> Enrollment in direct deposit for student refunds is <strong>completely separate<\/strong>&nbsp;from enrollment in direct deposit for&nbsp;<u><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/student-paychecks\/\">payroll checks<\/a><\/u>.<\/p>\n\n\n\n<p>\u200b<strong>IMPORTANT INFORMATION:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund&nbsp;checks are<strong> mailed <\/strong>to students\u2019 CAMPUS or LOCAL address during the academic year if direct deposit isn\u2019t utilized.<\/li>\n\n\n\n<li>Students: Please make sure your personal information (including your HOME &amp; LOCAL address) is correct in your <strong>my.butler.edu<\/strong> account. Please check the <a href=\"https:\/\/butleru.my.site.com\/askbutler\/s\/article\/How-do-I-view-or-edit-my-address-information-in-My-Butler-Students?r=36&amp;ui-force-components-controllers-recordGlobalValueProvider.RecordGvp.getRecord=1&amp;ui-force-components-controllers-detail.Detail.getEntityConfig=1&amp;ui-force-components-controllers-recordLayoutBroker.RecordLayoutBroker.getRecordAndLayout=2\" target=\"_blank\" rel=\"noreferrer noopener\">steps to view or edit your information<\/a>. Do you need to <a href=\"https:\/\/www.butler.edu\/registrar\/name-gender-address\/\">verify your local address<\/a>?<\/li>\n\n\n\n<li>The account must be cleared to process a refund and a credit balance must be on the account at the time of review.<\/li>\n\n\n\n<li>Two refunds are permitted per term.&nbsp;Some exceptions apply (federal Title IV funds).<\/li>\n\n\n\n<li>A refund request isn&#8217;t necessary if the credit balance on the account is created due to federal (Title IV) funds.&nbsp;However, to ensure the full amount of the credit balance on the account is processed, a refund request is recommended.<\/li>\n\n\n\n<li>Refunds are processed weekly while classes are in session.&nbsp;In most instances, requests submitted by end of day Tuesday will be processed and mailed or directly deposited Friday of the same week provided the account is cleared to refund at the time of review.&nbsp;<strong>Exceptions to our weekly process at the beginning of the fall and spring terms apply.<\/strong><\/li>\n\n\n\n<li>Tuition is set regardless of the method of instruction and will not be refunded in the event that instruction occurs remotely for any part of the academic year.<\/li>\n<\/ul>\n\n<\/div>\t<\/div>\n\t<script type=\"text\/javascript\">\n\t\t( function( $ ) {\n\t\t\tlet panel = document.getElementById('block_acf-block-697a73eb633e0-acc-content-panel');\n\n\t\t\t\/*\n\t\t\t * Need to set a value for maxHeight to initialize the accordion properly.\n\t\t\t * If we don't include this conditional, the accordion doesn't nicely transition to open\/close on the first click.\n\t\t\t *\/\n\t\t\tif ( 1 == 0 ) {\n\t\t\t\tpanel.style.maxHeight = 0 == 1 ? 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