{"id":38,"date":"2021-09-24T17:44:30","date_gmt":"2021-09-24T17:44:30","guid":{"rendered":"https:\/\/www.butler.edu\/operations\/student-accounts\/faq\/"},"modified":"2026-09-16T15:35:21","modified_gmt":"2026-09-16T19:35:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.butler.edu\/campus-services\/student-accounts\/faq\/","title":{"rendered":"Student Accounts Frequently Asked Questions"},"content":{"rendered":"<section class=\"content-block content-block--has-menu wp-block-butler-content-block\">\n\t<div class=\"content-block-container\">\n\t\t<div class=\"content-block-layout\">\n\t\t\t<div class=\"content-block-menu-container\">\n\t\t\t\t\t\t\t\t\t<nav class=\"content-block-menu-nav\" aria-label=\"Site menu\" id=\"page-nav\"><div class=\"content-block-menu-wrapper\"><header class=\"content-block-menu-header\"><span class=\"content-block-menu-header-label\">Student Accounts Menu<\/span><button type=\"button\" class=\"content-block-menu-mobile-toggle\" title=\"Toggle menu\" aria-label=\"Toggle menu\" aria-expanded=\"false\"><\/button><\/header><ul class=\"content-block-menu-list\"><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/tuition\/\" class=\"content-block-menu-list-link\">Tuition &amp; Fees<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/summer-tuition\/\" class=\"content-block-menu-list-link\">Summer Tuition &amp; Fees<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/billing-payment\/\" class=\"content-block-menu-list-link\">Billing &amp; Payment<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/monthly-payment-plan\/\" class=\"content-block-menu-list-link\">Monthly Payment Plan<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/financial-responsibility\/\" class=\"content-block-menu-list-link\">Acceptance of Financial Responsibility<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/dates\/\" class=\"content-block-menu-list-link\">E-Bill Publish Dates &amp; Due Dates<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/payment-information\/\" class=\"content-block-menu-list-link\">Payment Information<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-initial\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/international-student-payments\/\" class=\"content-block-menu-list-link\">International Student Payments<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-hidden-overflow\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/refund-charges\/\" class=\"content-block-menu-list-link\">Refund of Charges<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-hidden-overflow\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/student-refunds\/\" class=\"content-block-menu-list-link\">Student Refunds<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-hidden-overflow\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/health-insurance-requirement\/\" class=\"content-block-menu-list-link\">Annual Health Insurance Requirement<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-hidden-overflow\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/info-quick-links\/\" class=\"content-block-menu-list-link\">E-Bill Information &amp; Quick Links<\/a><\/li><li class=\"content-block-menu-list-item content-block-menu-item-hidden-overflow\"><a href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/faq\/\" class=\"content-block-menu-list-link\">Questions About a Charge?<\/a><\/li><\/ul><\/div><button type=\"button\" class=\"content-block-menu-desktop-toggle\" aria-expanded=\"false\" data-content-block-toggle-more-label=\"More links\" data-content-block-toggle-less-label=\"Hide links\">More links<\/button><\/nav>\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"content-block-content-container is-layout-constrained\">\n\t\t\t\t\n\n<h1 id=\"h-frequently-asked-questions\" class=\"wp-block-heading\">Frequently Asked Questions<\/h1>\n\n\n\n<h3 id=\"h-do-you-have-questions-about\" class=\"wp-block-heading\">Do you have questions about&#8230;?<\/h3>\n\n\n<div class=\"butler-accordion-container wp-block-butler-accordion-container\" data-allow-multiple=\"false\" style=\"--butler-accordion-title-bg-hover: ;\">\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-2\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-2-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-2-panel\" aria-expanded=\"false\">\n\t\t\t\tThe Activity Fee?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-2-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-2-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">The Activity Fee is charged to all full time undergraduate students in the fall and spring semesters. The fee is charged per semester and funds student activities, organizations, and events throughout the semester.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-3\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-3-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-3-panel\" aria-expanded=\"false\">\n\t\t\t\tThe Health &amp; Recreation Fee?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-3-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-3-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">The Health and Recreation Fee is charged to all full time undergraduate students in the fall and spring semesters and funds the Health and Recreation Center (HRC). It is not a membership fee but does allow students access to the center.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-4\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-4-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-4-panel\" aria-expanded=\"false\">\n\t\t\t\tThe Orientation Fee?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-4-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-4-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">The one-time fee&nbsp;is charged to all incoming&nbsp;&#8220;new&#8221; and transfer students.&nbsp; The fee funds activities, food, and student events during welcome week at the beginning of the semester.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-5\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-5-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-5-panel\" aria-expanded=\"false\">\n\t\t\t\tFinancial aid (including loans and outside scholarships)?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-5-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-5-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Please contact the&nbsp;<a  href=\"https:\/\/www.butler.edu\/admission-aid\/\">Office of Financial Aid<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp;&nbsp;<a  href=\"https:\/\/www.butler.edu\/financial-aid\">317-940-8200<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp; &nbsp;<a  href=\"mailto:finaid@butler.edu\" title=\"Financial Aid email\">finaid@butler.edu<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-6\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-6-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-6-panel\" aria-expanded=\"false\">\n\t\t\t\tHousing, dining plans, key, and damage charges?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-6-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-6-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Please contact&nbsp;<a  href=\"https:\/\/www.butler.edu\/student-life\/housing-dining\/\">Residence Life<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp; 317-940-9458<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp; &nbsp;<a  href=\"mailto:reslife@butler.edu\" title=\"Residence Life email\">reslife@butler.edu<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-7\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-7-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-7-panel\" aria-expanded=\"false\">\n\t\t\t\tEnrollment, advising, withdrawals, transcripts, updates for personal information?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-7-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-7-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Please contact&nbsp;<a  href=\"https:\/\/www.butler.edu\/registrar\/\">Registration and Records<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp; (317) 940-9203<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp; &nbsp;<a  href=\"mailto:registrar@butler.edu\">registrar@butler.edu<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-8\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-8-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-8-panel\" aria-expanded=\"false\">\n\t\t\t\tParking permits?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-8-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-8-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Please contact&nbsp;<a  href=\"https:\/\/www.butler.edu\/campus-services\/parking\/\">Parking Services<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp; 317-940-9243<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a  href=\"mailto:park@butler.edu\">park@butler.edu<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-9\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-9-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-9-panel\" aria-expanded=\"false\">\n\t\t\t\tThe annual health insurance requirement and all health related charges?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-9-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-9-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Please contact&nbsp;<a  href=\"https:\/\/www.butler.edu\/well-being\/health-services\/\">Health Services<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp; 317-940-4113<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp; &nbsp;<a  href=\"mailto:healthinsurance@butler.edu\">healthinsurance@butler.edu<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-10\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-10-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-10-panel\" aria-expanded=\"false\">\n\t\t\t\tLibrary Fees &amp; Fines?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-10-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-10-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Please contact&nbsp;<a  href=\"https:\/\/www.butler.edu\/library\">BU Libraries<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp; 317-940-9227<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp; &nbsp;<a  href=\"mailto:circ@butler.edu\">circ@butler.edu<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"butler-accordion-item wp-block-butler-accordion-item\" id=\"accordion-item-11\">\n\t<div class=\"butler-accordion-header\">\n\t\t<h2 class=\"butler-accordion-title\">\n\t\t\t<button id=\"accordion-item-11-trigger\" class=\"butler-accordion-toggle\" aria-controls=\"accordion-item-11-panel\" aria-expanded=\"false\">\n\t\t\t\tButler Campus Store Charges?\t\t\t<\/button>\n\t\t<\/h2>\n\t<\/div>\n\t<div id=\"accordion-item-11-panel\" class=\"butler-accordion-item-content\" aria-labelledby=\"accordion-item-11-trigger\" aria-hidden=\"true\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Enrolled students have a $1,500.00 credit limit each semester they can use to charge course materials, school supplies, technology, and health and beauty items both on the Butler Campus Store website,&nbsp;<a  href=\"https:\/\/urldefense.com\/v3\/__http:\/\/www.shopbutleru.com__;!!NuAq3lKL!7qwV3Hzb5ZKB7heSHBabkKuTdFztsj1-qxNaSyN67msDNfRNaxDVKp3lHk4gaw7C$\" rel=\"noopener\" target=\"_blank\" title=\"Butler bookstore\">www.shopbutleru.com<\/a>, and in-person in the store.&nbsp;Students may not charge apparel, gifts, graduation regalia, and general reading books to their student account.&nbsp;Please contact the bookstore at&nbsp;<a  href=\"mailto:0123mgr@follett.com\">0123mgr@follett.com<\/a>&nbsp;or 317-940-9228 for any other questions regarding charging restrictions.&nbsp;Students will need their 9-digit student account number to charge on the bookstore website.&nbsp;Students must present their student ID card (either physical or on the Butler App) to charge to their student account in the store.&nbsp;Bookstore charges are posted to your student account statement each month, for charges occurring in the previous calendar month.&nbsp;Students are responsible for paying Butler University Student Accounts office for any charges to their student account originating in the Butler Campus Store.&nbsp;Please contact the Student Account office for questions about payment cadence or requirements.<\/p>\n\n\t<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":11,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"revision_note":"","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Student Accounts Frequently Asked Questions | Butler University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.butler.edu\/campus-services\/student-accounts\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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