In the event of a campus emergency, weather-related delay or
closing, Butler University will activate the emergency notification
tool, DawgAlert. This system gives Butler administrators the
ability to reach students, faculty and staff on and off campus via
text messages and voice and email alerts.
What is DawgAlert? Show Answer
DawgAlert gives University administrators the ability to
reach students, faculty and staff on and off campus with a clear,
consistent message. This system will broadcast information to any
communication device - work phone, cell phone, home phone, email
and PDAs. It can send up to 150,000 30-second phone calls and
125,000 text messages in 15 minutes.
DawgAlert complements the tools the University already has in
place to communicate during emergencies and weather-related delays
and closings. These tools include: InformaCast voice and text
message phone alerts, web alerts on www.butler.edu, all-campus
email and voicemail alerts and announcements through the news
media.
How does DawgAlert differ from
InformaCast? Show Answer
They are both emergency notification tools. The difference is
DawgAlert can send messages
to any phone - work, home or cell - while InformaCast can only send
messages to a Cisco IP phone. Cisco IP phones are located in all
the faculty/staff offices and in each residence hall office.
During an emergency both DawgAlert and InformaCast will be
activated to ensure the Butler community is notified of the
situation.
Who is eligible to sign up for
emergency notifications? Show Answer
All undergraduate and graduate students, and full-time and
part-time faculty and staff can sign up.
I'm a new student, when can I
enroll? Show Answer
Students entering in the fall can enroll starting Aug. 1.
Students entering at the start of the spring semester can enroll
starting Jan. 1.
How long will my information stay
in the system? Show Answer
A student's information will stay in the system until graduation
or he/she is no longer enrolled at Butler. Faculty and staff who
have left the University will be removed automatically shortly
after their departure. Since adjunct faculty come on and off
payroll they will remain in the system until they personally remove
their information.
If at anytime you don't want to receive DawgAlert messages just
delete the information in your profile. Please know your Butler
email is a default and cannot be removed from your profile. You
will continue to receive messages at this address even after you
remove your other contact information.
Who should I contact if I forget
my password? Show Answer
Contact the Help Desk at (317) 940-4357 between the hours of 8
a.m. and 5 p.m. Monday - Friday.
Can I enter my parents' or
spouse's contact information to my profile? Show Answer
Yes. You may enter contact information for parents or spouses in
the phone and email fields. Please note that during any emergency,
all the numbers/emails in your profile will be contacted.
Will my cellular phone
automatically receive text messages? Show Answer
You will receive a text message only if you enter information
into the text message/SMS field.
Is there a charge for signing
up? Show
Answer
While there is no charge for signing up for DawgAlert, your cell
phone provider may charge a fee for delivery of text messages based
on your current calling plan.
Other members of the Butler
community received an emergency notification message, but I did
not. Show Answer
First, check to see that your contact information is current. If
your contact information is up-to-date and you are still
experiencing problems, call (317) 940-4357.
Can Butler affiliates sign up for
DawgAlert? Show Answer
Most affiliate groupware not included in the system. If you fall
into this category make sure your supervisor has your contact
information. Supervisors will receive emergency notifications and
are expected to ensure all of their staff is informed.
What if my cell phone is off when
an emergency notification goes out? Show Answer
It is important to list a local phone number in case your cell
phone is not operational.
How often will I receive
messages? Show Answer
You will receive a message anytime there is an emergency. The
University also plans to conduct a full test of the system once
each semester. However, the University reserves the right to
conduct additional testing based on upgrades to the systems. The
campus community will be notified about tests before they are
conducted.
Will I receive information other
than emergency alerts and weather-related emergencies, delays and
closings? Show Answer
No. Currently, the University only intends to use the
notification system for emergency situations and weather-related
emergencies, delays and closings.
What steps are taken to ensure
the information I submit is secure? Show Answer
The contact information submitted is protected by multiple
layers of physical and technological security. Access to that data
is limited to authorized University staff in the Butler's police
department, Information Resources and University Relations.