Information Technology

Inkjet Printer Support

  • All inkjet printers have limited support from IT. If the printer is beyond what we can repair within a reasonable amount of time, then it will be considered disposable and it will be the responsibility of the department to purchase another.
  • IT will not charge the $150 hub and software fee on purchases of inkjet printers as inkjets are not covered under the service agreement with our printer repair company
  • Inkjets will not be networked. This means that only the person who is in possession of the printer will be able to print to it.
  • Users with such devices will be given 15 minutes of friendly advice and then are encouraged to contact the manufacturer for additional support