Information Technology

Updating and Running Symantec Endpoint Protection (SEP)

Running LiveUpdate

Antivirus software uses a virus definition file to maintain a list of known patterns of code that are found in viruses. The virus definition file must be updated in order for Symantec Endpoint Protection (SEP) to detect new types of viruses. Updates to the definition file can be downloaded from SEP using the LiveUpdate option. All future virus scans and repairs will then use the new definitions file.

Note: LiveUpdate requires Internet access.

  1. In the bottom right corner of the screen, right click the Symantec Shield icon and select Open Symantec Endpoint ProtectionTray Icon
  2. At the main window, click LiveUpdate

Notice that the Version and Date of the current virus definition file are noted next to Definitions in the middle of the window.


4. Symantec Antivirus connects to the LiveUpdate server and downloads the updated virus definition file.
5. When the update is complete, a Virus Protection Updated window displays, click Finish.
6. You should run a full system scan daily to ensure you are virus free!

Scheduling Live Updates

When you first load SEP, the Live Update default is set to Weekly. This setting leaves your machine vulnerable for viruses and worms to invade in between updates. We recommend that you change your scheduled updates to Daily at a set time.
Follow these steps to change the scheduled Live Update.

  1. See above instructions for opening Symantec
  2. From the main screen, select Change Settings. Next to Client Management, select Configure Settings
  3. The Client Management Settings window will appear. Select the Scheduled Updates tab.



4. Under Frequency, select Daily and in the At: field enter a time.
5.Click OK.

Virus Scan

This process will scan your computer and can take a considerable amount of time depending on the number of files (possibly hours).

  1. See instructions above for assistance with opening Symantec
  2. At the main window, click Scan for Threats
  3. Select Run Full Scan