Information Technology maintains systems to filter spam
from incoming campus email. All email sent to campus is
scanned for viruses and then given a spam rating ranging from 0 to
100. Any message receiving a spam rating of 0 - 59 is
delivered normally. If a message receives a rating from 60 - 100,
the message is determined to be spam and is quarantined. Each
day that you receive spam, the system automatically sends you
a quarantine digest at 7 am. This digests will list messages added
to your quarantine folder since the previous digest. Using this
message, you can request an updated digest, release misidentified
messages, add a sender to your personal safe list to prevent them
from being quarantined in the future, manage your personal safe and
block lists, and view help information. The Spam Filter is in
addition to the Junk Mail folder in Outlook.
Releasing a Quarantined Email ~ Show
Information
To release a quarantined email, click "Release" to the left of
the message needing to be released. Click "Yes" to the security
alert, if one pops up. The system should then return a message
stating that the email had been released, and the message should
soon appear in your inbox.
Adding Email to the Safe List ~ Show
Information
It is possible for a valid non-spam email to be mistaken for
spam and be quarantined. In this case, you can add the message to
your Safe Senders List, by clicking the "Safelist" option to the
left of the non-spam email. Click "Yes" to the security alert, if
one pops up. Adding a sender to the Safe Senders List then allows
future messages from that sender to be delivered to your inbox.
Requesting Safe/Blocked Senders List ~ Show
Information
To request an updated Safe/Blocked Senders List just click the
link titled, "Requesting Safe/Blocked Senders List." Click "Yes" to
the security alert, if one pops-up. You should then receive a
receipt stating the newly created list will be sent through
email.
Clicking Help for General Information ~ Show
Information
Click "Help" to request some general information about spam.
Click "Yes" to the security alert, if one pops up. An information
window should appear with general information about anti-spam.
Managing Blocked/Safe Senders List ~ Show
Information
The image below is taken from the Block/Safe Senders Management
screen. To get to the management screen, click the "Manage
Safe/Blocked Senders List" link in the top right corner of the
digest. You may have to click "Yes" to the security alert, if one
pops up.
Adding Entries ~ Show
Information
Once the management screen appears, you can add or remove any
entry in either list. To add a new entry, first select the list to
the left that you want to modify and then click "New." Then type in
the address and then click "Save" to add an entry. Once you have
added all of your needed addresses, click "Close."
Deleting Entries ~ Show
Information
To delete an entry, first select the list to the left that you
want to modify. Then from the address listing, check the message(s)
you wish to delete. Then click the "Delete" button. You will be
prompted to click "Yes" to verify the deletion request.
