Information Technology

Junk Email Filter

A feature of the BUmail system is the Junk Email filter, which automatically routes junk email to a separate folder rather than your inbox. This filter is in addition to the spam filter that sends your quarantine digest. If you use Outlook 2007, Outlook 2010, Entourage, Apple Mail, or BUmail on the web, the Junk Email filter is automatically turned on.

IT recommends keeping the Junk Email filter turned on, but using the lowest setting available. Over time you can teach your Junk Email filter what constitutes "junk".

1. Configuring the Junk Email Filter to the lowest setting

NOTE: The Junk Email Filter will not work unless Cached Exchange Mode is disabled. By default, cached mode is enabled. Visit Microsoft's site for instructions on disabling cached mode.

From BUmail Web Access ~ Show Information

To change your Junk email settings, select Options from the top right of the BUmail Web Access screen. NOTE: You must be logged in to see this button.

Select Block or Allow from the list of options on the left.

OWA Junk Mail

From this menu, you can add or remove senders from your Junk email filter. Information Technology recommends keeping the Junk Email Filter turned on.

From Outlook 2007 ~ Show Information

To turn off or configure the Junk Email filter in Outlook, follow the steps below:

1. From inside Outlook 2007, click on Tools, and select Options from the dropdown menu.

2. In the Options window, click the Junk Email button in the Preferences tab.

Junk Email Settings

3. Inside this menu, you can select the level of protection. You can also configure your Outlook to delete the emails sent to the Junk Email folder. Butler University suggests using the settings displayed below:

junk2

If you are encountering problems with emails not being delivered, you can add the recipient's emails to your Safe Senders and Safe Recipients lists. These settings can be configured by switching to their respective tabs in the Junk Email settings page.

Settings tabs

From Outlook 2010 ~ Show Information

  1. From the Home tab, click the Junk menu, and select Junk E-mail Options...Junk E-mail Options
  2. Inside this menu, you can select the level of protection. You can also configure your Outlook to delete the emails sent to the Junk Email folder. Butler University suggests using the settings displayed below:
    Junk Email Options
If you are encountering problems with emails not being delivered, you can add the recipient's emails to your Safe Senders and Safe Recipients lists. These settings can be configured by switching to their respective tabs in the Junk Email settings page.

Safe Senders And Safe Recipients

From Outlook 2011 ~ Show Information

  1. On the Finder bar, click Tools and select Junk E-mail Protection…
    Mac - Junk E-mail Protection
  2. Select what protection level you would like to have. You can also configure your Outlook to delete the emails sent to the Junk Email folder. Butler University suggests using the settings displayed below:
    Mac - Junk Mail Filter

If you are encountering problems with emails not being delivered, you can add the recipient's emails to your Safe Domains and Blocked Senders lists. These settings can be configured by switching to their respective tabs in the Junk Email settings page. Even if your junk e-mail filter is turned off, e-mails in these two lists will still be sent to the Junk Mail Folder.

To add someone to the Blocked Sender's List:

  1. Select an email that you do not want to receive email from.
  2. In the ribbon at the top, click Junk, and select Block Sender.
    Mac - Junk Mail
  3. You can also select Mark as Junk if your junk e-mail protection is on.

 

From Apple Mail ~ Show Information

By default, the Junk Email filter is turned on. To change the settings of your Junk Email filter:

  • Select Mail at the top of your screen. Select Preferences... from the dropdown menu
  • Select the Junk Mail tab
  • Apple Mail Junk Settings

    From this menu, you can add or remove senders or configure other settings for your Junk Email filter. Information Technology recommends keeping the Junk Email filter turned on.

From Entourage ~ Show Information

From the main email screen, select Tools from the menu tabs. From the dropdown menu, select Junk E-mail Protection...

Entourage Junk Mail

From this page, you can select which level of protection you want. IT recommends selecting Low as your level of protection, since any higher protection will likely catch valid emails.

2. Teach your filter what constitutes "junk mail"

  • As you read email, select the message and Right-click (Control + Click on Mac)
  • Scroll down to Junk Mail
  • You will have two options:
    • Block the sender entirely
    • Mark as junk to remove the message from your inbox

Over time, your filter will automatically route your incoming mail according to the preferences you've indicated.