Frequently Asked Questions
How can I create a listserv?
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The following information is necessary when requesting a new
Listserv:
- Organization name
- Department name (for faculty and staff)
- Greek house name or club name (for
students; NOTE: Faculty Advisors must
submit this request via itrequest.butler.edu to
authorize the creation, info listed in these bullets should be
included)
- Name of listserv (NOTE: Names of
listservs must contain no spaces. Example: Sigma_Delta_Pi)
- Name and email address of Faculty Advisor (student listserv
only)
- Name and username of who will be the administrator(s) of the
listserv
- Choose discussion or distribution listserv type
Please note that the Help Desk will add the administrator(s) of
the listserv and provide them with initial passwords to use. Beyond
this, it is up to the administrator(s) to add all other members via
instructions that will be provided to them.
How can I access my listserv?
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You can access your listserv at http://listserv.butler.edu/. To log
in, use your full Butler email address and the password configured
by the Help Desk at the time of the listserv creation. If you
cannot log into your listserv, please contact the Help Desk.
How do I add members to my listserv?
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Adding One Member
To create a single member, click Add
Member under the Members tab on the left. Enter the
email address and name.
- Open an Excel file and create a list with two columns.
- Title the columns "emailaddr_" and "fullname_",
respectively
-
- Add all names and email addresses to the file
- After adding all emails and names to the list, select
the Windows button at the top left of
Excel, and click Save As. From the "Save as
type" dropdown menu, choose to save the document as a CSV (Comma
delimited) file
- Name your file and save it.
- Open the Listserv Management page
- Under the Members tab on the left, click Add
Members and then select Import Members
from CSV file
- Select your file and upload it
- Verify that your file successfully added all members. Under the
Members tab, click View Members. If you
encounter issues regarding member addition, please contact
the Help Desk
How do I send emails from my listserv?
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From Listserv Management
- Open the Listserv Management page
- Select the Mailings tab on the left.
Click New Mailing
- Enter your listserv name in the "To:" section
- Enter your desired message in the Text Message area as you
would in Outlook or BUmail
- If desired, preview your message before sending out
- Click Save before sending your
message
- List Management will direct you to the Approval page. On this
page, you may send, test, schedule, copy or delete the email you
just created
- Select Send
From Outlook, BUmail Web Access, or another mail
client
- Open a new message in your email client
- Enter the name of your listserv in the "To:" box. Ex: example@listserv.butler.edu
- Enter your message and click Send
How do I change Administrators on my listserv?
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- Click on the member's name once logged into the Lyris
system
- Under the List Admin tab, change the options for all options
to Yes
- Under the Settings tab, be sure to enter a password for this
user and confirm it
If you require assistance changing Administrators, please
contact the Help Desk. If you are a member of a student
organization, please have your Faculty Advisor contact
the Help Desk so changes can be
confirmed.