Information Technology

BUmail Extended: Features and Tips

Welcome to BUmail! Below are some features and tips to help you get the most out of Butler's new email and calendaring system. This page only applies to the Extended version of BUmail Web Access. Google Chrome, Firefox, and Safari are now fully supported for BUmail Extended use.


  • If you don't know the email address of a Butler contact, simply type their name into the TO:/CC:/BCC: and click Check Names. If you don't know their exact name, just type in the first few letters and click Check Names. This will display a suggestion box of possible names. To use "Check Names" with multiple contacts, separate each contact with a semicolon.
  • By default, BUmail Extended hides the BCC: field. To enable this field on the message you are composing, click Options and then click Show Bcc.
  • BUmail Extended can check your spelling! After composing a message, just click the Check Spelling button. This will underline misspelled words in red. You can then right-click on the misspelled words and choose the correct spelling.
  • By grouping messages from a single conversation together, the new conversation view enables you to quickly identify the most recent messages and the chain of responses.
  • Outlook Web App now delivers instant messaging functionality through the client. You can choose to connect Outlook Web App to Microsoft Office Communications Server, enabling your users to see the presence indications of others and quickly decide whether to use e-mail or IM.


BUmail can help you organize your busy life! To view your calendar, press the "Calendar" button. To create a new event, click the Down Arrow next to the "New" button and select Appointment. Here you can put in the details of your event, including making it "Private". If you make your calendar viewable by others, "private" hides the details and name of your event (just shows up as "busy" to others), while letting you still see the details of your event.

You can make your event reoccur on certain intervals. Just press the "Reoccurrence" button at the top of the Appointment window and select the interval.

Please visit our Calendar page for more information.


With BUmail, you can now schedule meetings with anyone in the university instantly-with no emailing back and forth or paper sign-up sheets.

  1. In your Calendar window, press the down arrow and then click New Meeting Request
  2. Here you can add the name of your meeting attendees, putting them in either the Required or Optional fields
  3. Just like when composing a mail message, you can use the Check Names and Most Recent Recipients features to select people
  4. Select a date around when you would like the meeting and then press the Scheduling Assistant button
  5. The Scheduling Assistant allows you to quickly find a meeting time that is free on all attendees' calendars, including your own
  6. You can select the duration of your meeting and if you want to view only working hours (To adjust your working hours, select the Options tab in Outlook. Select Calendar from the dropdown menu, and then select Calendar work week)
  7. The Scheduling Assistant will show the availability of all attendees at each time slot. Click on a time that works and then click the Appointment tab at the top of the screen to switch back to the Appointment window. The time that you selected in the Scheduling Assistant will automatically be set in the Appointment window
  8. Add an optional message and then click Send. The appointment will automatically be added to your calendar and sends a request to the other attendees for them to either accept or decline. Scheduling works best when all attendees' calendars are up to date


BUmail lets you easily manage and use your contacts. To manage your contacts, press the "Contacts" button.

The Contacts page shows your personal contacts only. To view the Butler Global Address Book, click the Address Book button at the top of the BUmail window.

Send an email or meeting request to a contact by right-clicking on their name. Note: You can hold down the Control key and select multiple contacts and then right-click to send an email or meeting requested to all selected.

Create a new contact by pressing New. Here you can enter the details for your new contact. Be sure to add a Display Name for your contacts. This is what will show up when you search for a contact or use the "Check Name" feature.

Search for a contact by using the "Find Someone" box at the top of the BUmail window. This will search your personal contacts as well as the Butler Global Address Book.

Junk EMail

Please see our Junk Email page for more information.

Out of Office Assistant

Going to be away from your email for a while? Use the Out-Of-Office Assistant to automatically send a customized message, indicating you are away, to those who send you an email.

Go to Options and then select Out of Office Assistant

Here you can set an out-of-office reply for members within the organization (anyone with a address) and a separate one for people outside of the organization (non addresses).