Inactive accounts will be disabled the day following their
status change. However, data will not be deleted for at least 1
month. The process is as follows:
The immediate supervisor of any employee who, for any
reason, is scheduled to have network accounts disabled within 20
days will receive an email informing them of the employee's pending
status change and the disable date. The employee will receive no
Upon receiving a communication announcing the pending
status change and account disabling, a supervisor may decide the
user should remain active. In this case, the supervisor should
contact HR immediately to update the employee's status. If the
situation is remediated prior to the disable date the account will
continue to exist and the transition will be seamless.
The network accounts of inactive employees or
affiliates will be disabled and inaccessible the day after an
employee or affiliate becomes inactive. Once the account is
disabled, the employee will not be able to log into the Butler
network nor have the ability to enable or retrieve data within the
account. Note: Adjunct faculty currently receive a grace period of
14 months before they are disabled.
If the supervisor does not address the issue within
the 20 day window and it is decided later that an inactive,
disabled user should be reactivated, the department needs to
contact HR to discuss the best way to reactive/rehire the employee.
During this time, however, the employee will not have a working
Please note that this is the default process. Should
it be necessary to disable an account immediately, continue to call
the Help Desk for prompt assistance.
When an account is disabled due to job termination, the
accountholder will no longer have access to the Butler network
(BUmail, BUfiles, My.Butler, Moodle, card access, etc.). Content
will be deleted 30 days after the account is disabled.
Prior to an account being disabled, you may want to consider the
- Are there any files (from BUmail, personal BUfiles, their
computer, Moodle, or other systems) in the account which should be
transferred to someone else?
- Should the phone be associated with another account (if only
associated with a disabled account, the phone will become
inaccessible when the account is disabled) in order to remain
active and accessible?
- Should there be an Out of Office message on email and/or
- Should this person's computer be refreshed for someone
- Be sure to retrieve their ID card, keys, and Butler credit card
If you have any questions or concerns about computer, telephone,
or account issues, please contact the Help Desk at 940-HELP
(4357) or submit a request at http://itrequest.butler.edu.