Human Resources Management and Development

Information Technology

Information Systems Analyst - Internal Applicants Only ~ Show Information

Server & Network Operations Analyst
Butler University, Information Technology


Butler University Information Technology seeks a team-oriented and highly-organized person who's interested in taking their network and system management skills to the next level. This team member will ensure enterprise systems are maintained in a healthy, reliable, efficient and cost-effective and manner.  In the role of Network & Server Operations Analyst, this individual will have the following responsibilities:

• Manage and oversee the campus' enterprise Exchange cluster in support of Butler's 5,000 mailboxes.
• Administration of the campus' Windows file server cluster including monitoring health, patching and other maintenance functions.
• Monitor, manage and own the VMware vSphere and ESXi server cluster.
• Manage enterprise Windows print queue setup, administration and monitoring. 
• Daily administration and troubleshooting of Butler's:
o Microsoft Exchange server cluster
o Microsoft Windows file and print solutions
o VMware vSphere and ESX server cluster
o EMC SAN storage
o Cisco network equipment, firewall, IPS, wireless, and NAC systems (hardware and software)
o DNS and DHCP services
• Deploy and administer Windows and Linux servers in virtual and physical environments.
• Analyze system/business processes to identify inefficiencies; develop strategies for improvement; operationalize and automate procedures to improve business processes.
• Create and maintain procedural/knowledge base documentation.
• Monitor and respond to server, network and system alerts and outages.
• Patch and upgrade operating systems (Windows, Linux, ESXi) and hardware firmware.
• Other duties as assigned.

Requirements and Qualifications:
• Required:
o 3 - 5 years fulltime experience in a technical support environment
o 2-3 years' experience in the following areas is required: Windows Server administration (server 2008 and 2012); Microsoft Windows file and print services; Microsoft Exchange 2010 or greater administration, VMWare vSphere and ESXi (5.0 or greater); scripting (PowerShell/PHP preferred); server hardware support; Windows server OS patching
o Backing up servers and managing backup tape rotation schedules
o DNS and DHCP administration experience
• Preferred but not required:
o Bachelor's degree in Information Technology or related field
o Experience in a higher education and/or a large/complex IT organization
o 1-3 years' Implementing and supporting Windows cluster services
o 1-3 years' experience in Linux/UNIX Server administration preferred.
o Implementing and designing SAN solutions (EMC)
o Administering and supporting Cisco switches, routers and firewalls
o HP BladeSystem - chassis and blades
o Nagios/Cacti or similar network/server monitoring solutions

• Considered a plus:
o Mac OS X (10.7 and 10.8)
o Cisco Telephony
o Cisco Storage Network administration
o Rack Tables
o MCSE certification (Server 2008 or 2012)
• Additional skills:
o Excellent verbal and written communication skills; demonstrated organizational skills with exceptional attention to detail; demonstrated teamwork skills. Proven customer service and telephone skills.  Professional appearance and demeanor under pressure. 
o Experience leading mid-sized projects.
o Self-starter, capable of making independent decisions.  Flexibility in a changing environment.
o Willingness to work extra hours as needed; some evenings, early mornings and weekends.

To apply, please send your resume and a cover letter describing your interest in and qualifications for this position to:  Review of resumes will start immediately.
Posted 03/04/14

Butler University is committed to enhancing the diversity of the student body and our faculty and staff.  In addition hiring decisions are made on the basis of an individual's qualifications, past experience, overall performance and other employment-related criteria.  Butler University provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.