Primary Lender Selection Process
The Butler University Office of Financial Aid works diligently
to offer the best financial aid service and options possible. In
its effort to provide outstanding loans, primary lenders are chosen
to streamline the process for the students and staff. An annual
review is conducted to ensure the primary lenders continue to be
the best possible resource for the loans.
Listed below are several reasons why these lenders were chosen
to be included on the list:
Borrower Service
- Commitment to service at all levels - students, parents and
financial aid staff.
- Excellent customer service skills and dedicated staff.
- Customer service extends throughout the life of the loan. The
borrower will be able to contact these lenders while at Butler and
then also after graduating from the University.
- Willingness to listen and respond to any and all concerns in a
timely manner.
Technology
- Choosing primary lenders allows the financial aid processors to
work with lenders that are supported by our system electronically.
This allows for a quicker turn around time to the student/parent.
Primary lenders send loan disbursements via EFT (electronic funds
transfer) resulting in the funds being applied to the student's
account sooner. Other lenders may send the funds by paper check
causing a delay as the borrower must sign these checks before the
money can be applied to the student's account.
- Cutting edge or the most up-to-date system for processing,
certifying, and disbursing of the loans. Superior reconciliation
and follow-up of the disbursement process.
- Online entrance and exit counseling for students.
- Debt Management offered--life skills that go beyond borrowing
money for school.
Product
- Competitive rates that take into account "savings" at the front
and back end of the loan and offer overall best financial
advantages.
- An array of products, i.e. simple private loans for Butler
families. Providing a one stop process for the student to borrow
Federal student and parent loans and private loans.
- Long standing reputation: USA Funds is the state appointed
guarantee agency and has provided 20 years of outstanding service
to Butler University.
Choosing a lender is a very important process in the student
loan cycle. Butler's Office of Financial Aid offers guidance to
students and families with hopes of giving them the best experience
possible.