Making a Referral
Some students may accept a referral for professional help better
than others. It is usually best to be frank with students about the
limits of your ability to assist them-limits of time, energy,
training, objectivity. Most students find it reassuring that you
respect their willingness to talk, and that you want to support
them in getting the assistance they need. Confused students may be
comforted to know that they don't necessarily have to know what's
wrong before they can ask for help. Assure them that seeking help
doesn't necessarily mean that they have serious problems. Feeling
down or low on energy and motivation; experiencing difficulties in
relationships with friends, parents, boy/girlfriends; feeling
anxious or depressed; and having concerns about future goals or
plans are all very good reasons for seeking professional
Remember, that except in
dangerous emergencies, the decision whether to accept or reject the
referral is ultimately the student's. If you want to know
whether a student has accepted your referral, please ask them. It
is unlawful for the CCS to provide any information about counseling
to anyone without the student's written consent.
What Happens When a Student Goes to CCS for the First
Whenever possible, students should make their own
appointment. They can stop by or phone CCS. The receptionist will
arrange for the student to meet with a staff member as soon as
possible. In urgent situations, a counselor will assist the student
When a student first visits the CCS, there are information
forms (which can be waived in emergencies) to fill out before the
student sees a counselor. During the first appointment, an intake
counselor will begin an assessment of the student's needs and the
ways in which the CCS might be able to help. No information
obtained in counseling shall be discussed in any way by the
counselor without the client's written permission, unless
disclosure is required by law. All services are free.
After the initial meeting, the intake counselor will
review the students information with a professional team to
determine the best service for your needs. If our model of services
is not appropriate for your presenting concern we will assist in
finding the services that will best meet your needs.
Should You Refer to a Specific Counselor?
When you refer a student, it is helpful to promote CCS in
its entirety, rather than suggesting the student see a particular
counselor. However, encouraging the student by sharing your
knowledge and confidence in a counselor or counselors at the center
is certainly appropriate. Encouraging the student to accept an
appointment at the earliest available time slot will allow the
student to be seen sooner and does not rule out the option of
seeing a specified counselor at a later time.
Additional Consultation is Available to You
If you have chosen to refer a student, you may still have some
questions about how best to handle the situation. Staff members
at CCS would be pleased to help you.
For consultation from the CCS, call (317) 940-9385. Email is not
a confidential mode of communication. Please do not send any
information that has sensitive information, names, dates or
scenarios if you would not want this known publicly. If you would
like to consult regarding a sensitive issue, please call CCS.