Conferences & Special Events

Canceling a Booking

All the current bookings (bookings with a date greater than or equal to the current day's date) for the selected reservation are displayed on the Current tab of the Reservation Summary page. This is where you can cancel a booking.

For a complete overview of this function with screenshots, check out this Canceling a Booking Quick Guide. You can download this manual onto your computer for easy access.

  1. Under Reservations, click View My Requests to open the Reservation Summary page.
  2. Select the reservation request for which you are canceling one or more bookings. The Reservations Details tab on the Reservation Summary page displays summary information for the selected reservation and all its bookings.
  3. Click the Cancel icon  next to the booking that you want to cancel.
  4. A pop-up screen will appear asking the reasons for the event's cancelation. Filling out this information is required. Once you have filled out this screen, click Cancel Booking(s).