Canceling a Booking
All the current bookings (bookings with a date greater than or
equal to the current day's date) for the selected reservation are
displayed on the Current tab of the Reservation Summary page. This
is where you can cancel a booking.
For a complete overview of this function with screenshots, check
out this Canceling
a Booking Quick Guide. You can download this manual onto your
computer for easy access.
- Under Reservations, click View My Requests to open the
Reservation Summary page.
- Select the reservation request for which you are canceling one
or more bookings. The Reservations Details tab on the Reservation
Summary page displays summary information for the selected
reservation and all its bookings.
- Click the Cancel icon next to the booking that you want
- A pop-up screen will appear asking the reasons for the event's
cancelation. Filling out this information is required. Once you
have filled out this screen, click Cancel Booking(s).