| Topic |
Whom to Call |
Contact Info |
Web Address |
| Common Requests |
- Account/id creation
- Passwords
- Hardware Problems
- Telephone changes
- Wireless
- Quotas
- Listservs
- New computer software/hardware purchases
- Microsoft software discounts
- Lab equipment problems
- Panopto
- Personal web pages
|
Help Desk |
(317) 940-4357 (HELP)
helpdesk@butler.edu
HB 315 |
www.butler.edu/it/helpdesk |
|
Open evenings & weekends during the regular school year;
full schedule is available at www.butler.edu/it/helpdesk
|
|
|
Information Commons
- Research questions
- Technology questions
- Help for students on projects
|
Student Staff |
940-8533 Jordan Hall 037
940-9235 Irwin Library
infocommons@butler.edu |
www.butler.edu/library/ask |
Center for Academic Technology
- Computer labs & software
- Classroom upgrades
- Academic technology
- New projects
|
Julianne M. Miranda |
940-8575 JH 037D
jmiranda@butler.edu |
www.butler.edu/it/cat |
|
|
Eric Esterline |
940-8533 JH 037C
epadmin@butler.edu |
www.butler.edu/it/cat |
- Blackboard special requests
|
Kenton Smith |
940-8810 JH 037B
bbadmin@butler.edu |
blackboard.butler.edu |
|
|
Eric Esterline |
940-8810 JH 037B
training@butler.edu |
www.butler.edu/it/training |
Instructional Media Services
- AV equipment (classroom & events)
- Equipment delivery
- Equipment problems
|
Media Services |
940-99AV (9928) JH 052
mediaservices@butler.edu |
www.butler.edu/it/ims |
| (Open, Monday-Thursday 8 am-9pm, Friday 8 am-5
pm, Saturday 8 am-4 pm) |
| New projects and grants |
Any IT director |
See IT management team list below |
PeopleSoft hotline
- MyButler advising
- MyButler registration
|
PeopleSoft Staff |
(Faculty/Staff ONLY; Students call 940-HELP)
|
www.butler.edu/it/mybutler
|
| Replacement Cycle
|
Katherine Smith |
940-9941 HB 339
kesmith1@butler.edu |
www.butler.edu/it/replace |
Web Marketing
- New web sites
- Strategic communications
|
Michael Kaltenmart
(Director of Web Marketing) |
940-9672 JH 022
mkaltenm@butler.edu |
|
| Web Services
|
Tim Roe |
940-9749 HB 317
troe@butler.edu |
|